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Digital Telecare Monitoring Service

Stroud District Council

This public procurement record has 2 releases in its history.

Award

23 May 2025 at 12:08

Award Notice
Tender

15 Jan 2025 at 12:37

Tender Notice
Summary of the contracting process

Stroud District Council has completed the procurement process for a "Digital Telecare Monitoring Service," which falls under the "Alarm-monitoring services" category according to the CPV classification. The process, utilizing an open procurement method, culminated in an award on 11th April 2025, after the tender period ended on 7th February 2025. This contract involves replacing existing analogue units with digital 4G alarms and is set to run from 1st May 2025 until 30th April 2028. The location of the contract delivery encompasses the United Kingdom, including territories such as the Channel Islands and Europe, with a contract value of £180,000. The procurement method was an open procedure, aimed at transforming the telecare system into a digital format.

This procurement presents excellent growth opportunities for businesses specialising in digital monitoring and telecommunication technologies. Small and medium-sized enterprises (SMEs) particularly benefit from this tender, as the council has indicated a preference for SMEs rather than voluntary, community and social enterprises (VCSEs). Companies capable of providing high-performing, person-centred services with 24x7 coverage will find the opportunity fitting, allowing them to contribute to a comprehensive digital service transition. With the awarded supplier being Corserv Care Limited, there's potential for partnerships or sub-contracting to expand business networks and innovation in the telecare industry.

How relevant is this notice?

Notice Information

Notice Title

Digital Telecare Monitoring Service

Notice Description

Stroud District Council require a Service Provider to provide a high performing, person centred digital telecare monitoring service with 24x7 coverage. Stroud District Council currently has around 1,300 telecare customers, each of whom has a Tunstall analogue careline alarm unit, working in conjunction with a standard phoneline and linked to a third party monitoring service, currently provided by Tunstall Response. Currently there are no dedicated lines to support this service. The Council intends to replace all analogue units with Legrand Electronic's Tynetec Reach IP 4G digital alarms in a phased approach over the next 12 months and to enter into a contract for a new digitally enabled monitoring service. Please see procurement documents for further information.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-4f21e54c-f6a2-4ec6-905e-6590e8922857
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c2bef86d-eeb3-4841-b371-aeb8b788eca4
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79711000 - Alarm-monitoring services

Notice Value(s)

Tender Value
£180,000 £100K-£500K
Lots Value
Not specified
Awards Value
£120,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 May 20251 years ago
Submission Deadline
7 Feb 2025Expired
Future Notice Date
Not specified
Award Date
11 Apr 20251 years ago
Contract Period
1 May 2025 - 30 Apr 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Stroud District Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STROUD
Postcode
GL5 4UB
Postcode Area
Gloucester
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK73 Gloucestershire CC
Delivery Location
Not specified
Local Authority
Stroud
Electoral Ward
Cainscross
Westminster Constituency
Stroud

Supplier Information

Number of Suppliers
1
Supplier Name

Corserv Solutions Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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