Award

East Midlands Critical Care Transfer Coordination Service (Call Handling)

NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

26 May 2023 at 14:19

Summary of the contracting process

The NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU), on behalf of NHS England East Midlands Specialised Commissioning, has recently finalised the procurement process for the East Midlands Critical Care Transfer Coordination Service (Call Handling). The contract, valued at £3,856,200 GBP, aims to provide specialised critical care transport coordination services in the East Midlands region. The tender, which had an open procurement method with a tender period ending on 9th November 2022, reached the award stage resulting in an active contract with 365 Response Ltd. The contract period is set from 1st May 2023 to 30th April 2029.

This successful tender provides business growth opportunities for companies capable of delivering specialised critical care coordination services, particularly those experienced in healthcare services. Businesses interested in providing urgent call handling and patient transfer coordination within the East Midlands region could explore potential collaborations or future opportunities in this sector. The contracting authority, NHS Arden and Greater East Midlands Commissioning Support Unit, welcomes bids from SMEs and seeks to facilitate further procurement processes to enhance service quality and access to critical care services in the region.

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Notice Title

East Midlands Critical Care Transfer Coordination Service (Call Handling)

Notice Description

NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU), on behalf of NHS England East Midlands Specialised Commissioning (referred to as the Commissioner), is seeking to commission a suitably qualified and experienced provider to deliver the specialised critical care transport co-ordination service (Call Handling) for the East Midlands Region through the publication of this ITT. The service provider will receive and coordinate urgent and emergency requests made via telephone and digital routes 24 hours a day, 7 days a week, 365 days a year from specialised service leads who require advice on resuscitation and stabilisation, the sourcing of cots/beds from within and outside the East Midlands region, and/or to facilitate patient transfers to and from general hospitals to specialist treatment centres via the commissioned Ambulance Transport Provider. Following the ITT process, no bids received passed either the pass/fail criteria or the minimum quality threshold and therefore the process was abandoned in accordance with the Regulations. Consequently, the Commissioner intends to award an interim contract to the incumbent provider in accordance with Regulation 32(2)(a) for a period of 18 months to allow for a further procurement process to be undertaken.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-51293936-e668-4d63-8276-5c8c062f1e52
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/370e630b-fd0f-4b86-b5f0-1d61724e4af6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services


CPV Codes

75122000 - Administrative healthcare services

Notice Value(s)

Tender Value
£3,856,200 £1M-£10M
Lots Value
Not specified
Awards Value
£1,047,003 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
26 May 20232 years ago
Submission Deadline
9 Nov 2022Expired
Future Notice Date
Not specified
Award Date
10 Mar 20232 years ago
Contract Period
30 Apr 2023 - 31 Oct 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT
Contact Name
Josselin Canevet
Contact Email
josselin.canevet@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LEICESTER
Postcode
LE3 8RA
Post Town
Leicester
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF2 Leicestershire, Rutland and Northamptonshire
Small Region (ITL 3)
TLF22 Leicestershire CC and Rutland
Delivery Location
TLF East Midlands (England)

Local Authority
Blaby
Electoral Ward
Glenfield Faire
Westminster Constituency
Mid Leicestershire

Supplier Information

Number of Suppliers
1
Supplier Name

365 RESPONSE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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