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Level 2 Customer Service Practitioner and Level 3 Customer Service Specialist - Customer Service Apprenticeship Training - RM3823 lot 8b - DIRECT AWARD NOTICE

Care Quality Commission

This public procurement record has 1 release in its history.

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28 Jun 2019 at 14:09

Award Notice
Summary of the contracting process

The Care Quality Commission is seeking providers for a tender titled "Level 2 Customer Service Practitioner and Level 3 Customer Service Specialist - Customer Service Apprenticeship Training - RM3823 lot 8b". This contract is classified under the education and training services category, with a total value of £225,600. The procurement method employed is a selective process, specifically a call-off from a framework agreement. The contract period is set to commence on 1st July 2019 and conclude on 30th June 2023, with the initial tender period having closed on 30th May 2019. This opportunity is open to businesses located across various regions in the UK, including London, the North West, and the South East.

This tender presents significant opportunities for businesses, particularly those specialising in customer service training or apprenticeship provision. Small and medium-sized enterprises (SMEs) should consider competing for this contract, as it is well-suited to their scale and capabilities. Companies with expertise in training and educational services can leverage this contract to expand their client base and enhance their service offerings, while also contributing to the professional development of individuals within the customer service sector.

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Notice Information

Notice Title

Level 2 Customer Service Practitioner and Level 3 Customer Service Specialist - Customer Service Apprenticeship Training - RM3823 lot 8b - DIRECT AWARD NOTICE

Notice Description

Level 2 Customer Service Practitioner and Level 3 Customer Service Specialist - Customer Service Specialist Apprenticeships - RM3823 lot 8b - DIRECT AWARD

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-543fa928-f579-4eda-80cc-0c3fac11a13b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/85cf3dff-ff7d-42b2-889a-30fa26142169
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
£225,600 £100K-£500K
Lots Value
Not specified
Awards Value
£225,600 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jun 20197 years ago
Submission Deadline
30 May 2019Expired
Future Notice Date
Not specified
Award Date
4 Jun 20197 years ago
Contract Period
1 Jul 2019 - 30 Jun 2023 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Care Quality Commission
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1W 9SZ
Postcode Area
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Westminster
Electoral Ward
Pimlico North
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

Capita Business Services Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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