Award

Employee Relations Tracker Software

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 2 releases in its history.

AwardUpdate

01 May 2025 at 12:45

Award Notice
Award

30 Apr 2025 at 07:56

Award Notice
Summary of the contracting process

The NHS South, Central and West Commissioning Support Unit, located in England, recently completed the procurement process for the "Employee Relations Tracker Software." This procurement falls under the "Software package and information systems" category and focuses on providing a comprehensive system for managing employee relation cases. The software, procured through a direct procurement method with a contract value of £25,916, will serve the organisation in the South East region of the United Kingdom. The contract period started on 25 April 2025 and will end on 24 April 2026. The procurement was completed through a "Single tender action (below threshold)" process, with the award made to Softcat Plc, an SME. Key dates included the award notice published on 30 April 2025.

This procurement presents significant opportunities for businesses specialising in HR software solutions, especially those capable of developing user-friendly, integrated systems with robust case management and reporting features. SMEs, in particular, will find this type of project beneficial as the tender explicitly encourages SME participation, thereby potentially providing a competitive advantage in similar contract scenarios. Businesses well-acquainted with compliance requirements like GDPR and those offering bespoke cloud-based services will find themselves well-suited to compete in similar tenders to drive growth. Such projects not only expand service offerings but also enhance market presence in the public sector.

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Notice Information

Notice Title

Employee Relations Tracker Software

Notice Description

The Employee Relations (ER) Tracker is a crucial tool for managing and monitoring employee relations cases within the organisation. It aims to streamline the process of tracking grievances, disciplinary actions, performance issues, and other employee-related matters. This project is essential for ensuring compliance with HR policies, improving case management efficiency, and providing accurate reporting and analytics. A budget of PS35,000 has been allocated for the one year contract term (2025-2026). The ER Tracker should be a comprehensive, user-friendly system that allows HR professionals to log, track, and manage employee relations cases. The system should include the following features: * Case Management: Ability to create, update, and close cases with detailed information on each case. * Reporting and Analytics: Generate reports on case status, trends, and outcomes. Provide dashboards for quick insights. * Notifications and Alerts: Automated notifications for case updates, deadlines, and reminders. * Security and Compliance: Ensure data security and compliance with GDPR and other relevant regulations. * Integration: Seamless integration with existing HR systems and tools. * User Access Control: Role-based access to ensure that only authorized personnel can view or edit specific cases. Service Delivery / Product Requirement Procurement of an employee case management solution, Assure HR Case. This is a bespoke, cloud based system built around our policies and processes to give confidence that all cases remain compliant and on track so cases can be solved quick, reducing admin burden and the risk of tribunals by using automated workflows. HR Case will allow our HR policies to be at the front and center allowing the HR team to meet the standards and timeframes we have set internally. Real time reporting and insights will give us greater visibility on all cases and the ability to create custom reports that are retrievable in minutes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-54b6da34-63c7-409b-a46f-8ac75f3715d8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/57ff2fa4-3b48-491b-9b2b-bddca966796e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£25,916 Under £100K
Lots Value
Not specified
Awards Value
£25,916 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 May 20259 months ago
Submission Deadline
24 Apr 2025Expired
Future Notice Date
Not specified
Award Date
24 Apr 202510 months ago
Contract Period
24 Apr 2025 - 24 Apr 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EASTLEIGH
Postcode
SO50 5PB
Post Town
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
TLJ South East (England)
Local Authority
Eastleigh
Electoral Ward
Eastleigh Central
Westminster Constituency
Eastleigh

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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