Tender

Housing Options IT System

BRADFORD METROPOLITAN DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Tender

02 Oct 2017 at 06:45

Tender Notice
Summary of the contracting process

The Bradford Metropolitan District Council is inviting tenders for the development of a Housing Options IT System, aimed at enhancing its Housing Options Service. This tender, classified under document management software packages, will be open until 6th November 2017, with a contract start date of 11th December 2017, initially lasting for five years and possibly extending for two additional years. The project will support over 70 staff members and 20 Registered Providers across Yorkshire and the Humber, providing integrated solutions to improve service delivery for more than 20,000 registrations annually.

This tender presents a significant opportunity for IT service providers, particularly those specialising in software development and integration solutions. Businesses that can deliver innovative and user-friendly systems would be well-suited to compete, especially those with experience in social housing and customer service enhancements. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSE) are encouraged to participate, positioning themselves well to benefit from the contract's value of £225,000 in GBP while contributing positively to the housing sector.

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Notice Information

Notice Title

Housing Options IT System

Notice Description

City of Bradford Metropolitan District Council (the Council) is seeking to appoint a suitably experienced and qualified Provider (the Provider) to deliver a Housing Options IT System (the System). The proposed contract will be for an initial duration of five (5) years with a possible two (2) x twelve (12) months extensions. The Council's Housing Options Service delivers statutory functions pertinent to advising customers in housing need, assisting to find suitable long-term accommodation, accessing housing related support, undertaking Homeless assessments and discharging the main duty in the Social Housing and Private Rented Sector. The Council is not a stock-holding Authority and it discharges its duties via nominations to Registered Providers (RP). During 2016/17, over 20,000 customers registered on the Council's Housing Allocations System. In the same period, the Housing Options Service assessed over 8000 customers who were in housing need and over 30% were placed in supported and temporary accommodation via the Housing Related Support gateway system. The Council's Housing Options Service currently uses 3 separate IT systems to deliver these functions and the Council is seeking to replace these with one fully integrated IT solution. The System is intended to be accessed by (but not limited to): * Over 70 Housing Options members of staff * Circa 20 Registered Providers (over 2000 voids per annum) that operate in the District * 5 Housing Related Support (HRS) and Temporary Accommodation Providers * Over 20,000 registrations for Housing per annum * Over 500 registrations for HRS per annum. * Customer Services staff The Council operated Choice Based Lettings for a number of years, it then moved to an automated matching system which is the current methodology. The Council seeks to overcome the disadvantages of both these methods and provide better customer access and more self-service. For example, Housing is aiming to move towards a more personalised system that engages better with users and places them at the heart of the service. The Council's Microsoft Windows server infrastructure is 99% virtualised running on VMware 5.5 Hypervisor across a combination of IBM 3850 and 3550's X-series. There are 9 hosts at our primary site and 6 hosts at our continuity site. Each site is connected to its own SAN using IBM N-Series storage. Currently supported Windows operating systems on this infrastructure are Windows 2008 R, 2012 and 2016. There are plans to upgrade the VMware hypervisor to version 6.1 in the 4th quarter of 2017 and an upgrade of the storage infrastructure 1st and 2nd quarter of 2018. The Council also have an IBM AIX infrastructure running on P7 and P8's at both sites. These are connected to the same SAN infrastructure and are running virtualised.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-57a15ee3-8f73-4d74-8170-895479ddae4f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1b686a5b-3077-4943-83f8-3f6254077e1f
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48219100 - Gateway software package

48311000 - Document management software package

48422000 - Software package suites

48517000 - IT software package

Notice Value(s)

Tender Value
£225,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Oct 20178 years ago
Submission Deadline
6 Nov 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
11 Dec 2017 - 10 Dec 2022 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BRADFORD METROPOLITAN DISTRICT COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRADFORD
Postcode
BD1 1HX
Post Town
Bradford
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE41 Bradford
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Bradford
Electoral Ward
City
Westminster Constituency
Bradford West

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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