Award

Interim Business Analyst

WATER SERVICES REGULATION AUTHORITY

This public procurement record has 2 releases in its history.

AwardUpdate

27 Mar 2017 at 13:10

Award Notice
Award

20 Mar 2017 at 12:08

Award Notice
Summary of the contracting process

The procurement process for the "Interim Business Analyst" contract is conducted by the Water Services Regulation Authority, located in Birmingham, England. This tender falls under the services category, specifically regarding the supply of personnel, and involves a direct procurement method through a direct award. The tender period concluded on 20 February 2017, with the contract period commencing on 1 March 2017 and lasting until 31 March 2017. The awarded contract, valued at £12,050.85, was officially published on 27 March 2017.

This tender presents significant opportunities for businesses specialising in consultancy services and individuals offering expertise in contact management systems, particularly those capable of understanding and executing detailed specifications. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, as the project aims to collaborate closely with the successful bidder to enhance the agile implementation of the new system. Firms with a background in business analysis or similar areas may find this contract aligns well with their service offerings.

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Notice Information

Notice Title

Interim Business Analyst

Notice Description

A project was established to replace the current casework management system, which is life-expired. In early discussions the scope was expanded to include all customer contact and stakeholder management more generally. A wide range of development costs was given in early supplier engagement. We seek to reduce the uncertainty and gain better value for money by providing a more fully articulated set of requirements in the final tender documents and providing some information on process numbers and indicative process maps. The purpose of the work is to draft a specification for a new Contact Management System, comprising a detailed set of requirements and a set of as-is business processes, suitable for incorporation into an Invitation to Tender. We intend to use the requirements as they are constructed. The process maps will be a guide to potential tenderers on the scope and complexity of our processes, which the successful tenderer will be able to work with us to improve during an agile implementation. Objectives Deliver a specification for the Contact Management System setting out: * A detailed set of requirements for the system, including user needs functionality, and integrations * Which features are considered essential and which desirable, and * A set of process maps and other suitable descriptions, based on current working practice, of all the business processes within the scope of the CMS project. The specification must be sufficiently detailed to enable potential tenderers to understand what Ofwat is looking for with a minimum of calls for clarification. The specification must be sufficiently clear and detailed enough to enable potential tenderers to enter a tender price with the minimum of risk pricing included.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-57dd5314-85f1-466c-acdd-8b7c488cbc86
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5aff9a86-829f-4d47-a037-7dc6a57953b3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£12,050 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
27 Mar 20178 years ago
Submission Deadline
20 Feb 2017Expired
Future Notice Date
Not specified
Award Date
28 Feb 20178 years ago
Contract Period
1 Mar 2017 - 31 Mar 2017 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WATER SERVICES REGULATION AUTHORITY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B5 4UA
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

RETHINK RECRUITMENT

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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