Tender

CP-02-16-ITS-SERVNOW-SR

THE UNIVERSITY OF WARWICK

This public procurement record has 1 release in its history.

Tender

18 Nov 2016 at 20:17

Tender Notice
Summary of the contracting process

The University of Warwick is seeking tenders for application support for the Cloud-based ServiceNow application, under the title "CP-02-16-ITS-SERVNOW-SR." This tender falls within the Computer support and consultancy services category and is located in Coventry, West Midlands, United Kingdom. The tender is currently in the Tender stage and is classified as an Above EU threshold procurement using the Accelerated Open Procedure, necessitated by unforeseen personnel departures. Interested suppliers must submit their bids electronically by midday on 10th March 2016, with the contract set to commence on 1st April 2016 and running until 31st March 2017.

This opportunity presents significant growth potential for businesses experienced in IT services, particularly those specialising in ServiceNow application support and consultancy. Suitable candidates would typically be Global, Preferred, or Master Solutions ServiceNow partners and authorised ServiceNow License resellers. The requirements include providing on-site expertise, remote support during core hours, and assistance with upgrades, making this tender ideal for companies that can offer flexible and expert IT support services.

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Notice Information

Notice Title

CP-02-16-ITS-SERVNOW-SR

Notice Description

The University of Warwick has a requirement to purchase application support for the Cloud-based ServiceNow application. The successful supplier will be a Global, Preferred or Master Solutions ServiceNow partner and an authorised ServiceNow License reseller. The requirement includes: -The provision of a dedicated ServiceNow specialist on-site for 2 days per week -Remote Support / Managed Service in respect of systems monitoring and maintenance during core hours only (9am to 5:30pm UK time, excluding Public Holidays). -Ad hoc support for Annual upgrades and development work. Please refer to the ITT Part 2 Services Requirement for full details. This is an ABOVE EU threshold tender using the Accelerated Open Procedure. Justification for use of the accelerated timescales relates to the sudden and unforeseen departure of key personnel leaving the University without adequate Application Support. All correspondence regarding this tender procedure should be made through the University of Warwick In-Tend system (https://in-tendhost.co.uk/universityofwarwick) via the "Correspondence" functionality. Failure to do so may result in the correspondence being excluded from the tender procedure. After expressing an interest in this project you will be able to download the full tender document. All bids must be received electronically via In-tend by midday 10th March 2016. Additional information: This is an ABOVE EU threshold tender using the Accelerated Open Procedure. All correspondence regarding this tender procedure should be made through the University of Warwick In-Tend system (https://in-tendhost.co.uk/universityofwarwick) via the "Correspondence" functionality. Failure to do so may result in the correspondence being excluded from the tender procedure. After expressing an interest in this project you will be able to download the full tender document set within 24 hours. All bids must be received by midday 10th March 2016. Is a Recurrent Procurement Type? : No https://in-tendhost.co.uk/universityofwarwick/aspx/

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5853102a-adc9-11e6-9901-0019b9f3037b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/26c2e713-6804-4a40-8ba6-e59dd3266301
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

48900000 - Miscellaneous software package and computer systems

72000000 - IT services: consulting, software development, Internet and support

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Nov 20169 years ago
Submission Deadline
9 Mar 2016Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2016 - 31 Mar 2017 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE UNIVERSITY OF WARWICK
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
COVENTRY
Postcode
CV4 7AL
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
TLG West Midlands (England)
Local Authority
Coventry
Electoral Ward
Wainbody
Westminster Constituency
Coventry South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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