Award

Crossrail 2 CRM Consultancy Services RM

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Award

21 Nov 2018 at 12:28

Award Notice
Summary of the contracting process

The procurement process titled "Crossrail 2 CRM Consultancy Services RM" was conducted by Transport for London, focusing on the provision of operational support and system configuration services for the Microsoft Dynamics 365 CRM system. This service falls under the software package and information systems industry category, with a total contract value of £1,000,000. The procurement was carried out through a selective method as a call-off contract from a framework agreement. This contract commenced on 28th July 2018 and is set to conclude on 26th July 2020, having reached the award stage on 27th July 2018, with the final notice published on 21st November 2018. The project is located in London, United Kingdom.

This opportunity allows businesses specialising in CRM system support and optimisation, particularly in the software services sector, to position themselves for growth. With a focus on 2nd line support and tailored professional services, small and medium-sized enterprises (SMEs) with capabilities in software configuration and operational support would be particularly well-suited to compete for similar future tenders. Such contracts can enhance a firm's portfolio and establish lasting relationships with significant public sector clients like Transport for London.

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Notice Information

Notice Title

Crossrail 2 CRM Consultancy Services RM

Notice Description

G-Cloud 9 Call-Off contract. The contract is broadly separated into two parts: 1) Operational Support The supplier provides 2nd line support for Crossrail 2's CRM system (Microsoft Dynamics 365) 2) System Configuration A range of professional services, tailored for the delivery of custom enhancement to the CRM system. Both the ongoing support and specific professional services are captured in SoWs

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5920dfb2-6699-4120-bd60-8f235d56768d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9928f94d-261a-4371-93e6-609777f7c536
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Nov 20187 years ago
Submission Deadline
27 Jul 2018Expired
Future Notice Date
Not specified
Award Date
26 Jul 20187 years ago
Contract Period
27 Jul 2018 - 26 Jul 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1H 0BD
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

CODEC-DSS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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