Tender

IT Support

TRURO CITY COUNCIL

This public procurement record has 1 release in its history.

Tender

25 Mar 2019 at 15:08

Tender Notice
Summary of the contracting process

The Truro City Council is seeking tenders for IT Support services, with the procurement currently in the Tender stage. This opportunity is classified under the CPV code for Maintenance and repair of computer equipment. The contracted services are expected to support various IT equipment such as servers, PCs, laptops, and more. This three-year contract, which may be extended for an additional two years, is set to commence on 1st May 2019 and has a tender submission deadline of 12th April 2019. The primary location for service delivery is Truro, specifically at the Truro Library and the Tourist Information Centre.

This tender presents a significant opportunity for IT service providers to engage with a local authority looking to enhance its IT infrastructure. Businesses experienced in providing comprehensive IT support and maintenance, particularly those with capability in Office 365 and standard networking solutions, would be well-positioned to compete. Given the Council's plans for expansion, there may be further opportunities for contract growth, making this an attractive prospect for small and medium-sized enterprises (SMEs) in the technology sector.

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Notice Information

Notice Title

IT Support

Notice Description

The City Council is a local authority providing a number of services in the Parish of Truro. The fundamental purpose of the contract is for the provider to keep our IT systems working. The IT employed by the City Council is "traditional" with two servers and currently twenty two desktop and laptop computers. The Council uses Office 365 software. The replacement policy of the council has been laptop and desktops replaced each three years and the server each five years. The City Council is expanding its work and it is anticipated the number of laptops and desktops will increase during the period of the contract The City Council does not employ anyone with specialist IT knowledge and therefore relies on its support provider for technical advice and solutions. The location of the computers is currently in the Truro Library, Pydar Street , Truro and the Tourist Information Centre in Boscawen Street, Truro. During the period of the contract it is anticipated that the network in the Truro Library will move to our permanent location at the Municipal Offices, Boscawen Street, Truro. We currently have fibre broadband connections and there are no plans to change this arrangement. In terms of software the core programmes are Microsoft office 365. We also have sage line 200, mapping software from Pear Technology, and Rendezvous from NFS Technology all of which are on separate support agreements. The tenderer is required to price the support of the following items: - * Server * PC * Laptop * Router/Firewall * Smartphone/ Tablet The tender period is initially for three years which may be extended by the Council for a further two years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5d733820-16e9-4b26-a1a8-74cb23396396
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f1a2543b-8a1d-4c18-ab22-60a6e6d865e1
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50312000 - Maintenance and repair of computer equipment

Notice Value(s)

Tender Value
£25,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
25 Mar 20196 years ago
Submission Deadline
12 Apr 2019Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Apr 2019 - 30 Apr 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRURO CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TRURO
Postcode
TR1 1EP
Post Town
Truro
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
Not specified
Local Authority
Cornwall
Electoral Ward
Truro Moresk & Trehaverne
Westminster Constituency
Truro and Falmouth

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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