Planning

RSSB2655 - T1140 - Rail Vehicle Seat Comfort - Supplier Engagement Event Friday 6th October

RAIL SAFETY AND STANDARDS BOARD LIMITED

This public procurement record has 2 releases in its history.

Planning

16 Oct 2017 at 09:09

Market Engagement Notice
Planning

25 Sep 2017 at 15:05

Market Engagement Notice
Summary of the contracting process

The Rail Safety and Standards Board Limited (RSSB) is initiating a procurement process for a project titled "RSSB2655 - T1140 - Rail Vehicle Seat Comfort." The project falls under the category of engineering-design services for industrial processes and is located in Moorgate, London (postal code EC2M 2RB). Currently in the planning stage, the procurement includes a supplier engagement event scheduled for 6th October 2017, where interested suppliers can express their interest by contacting the RSSB by 5pm on 5th October 2017. The engagement for potential suppliers will conclude on 23rd February 2018.

This tender provides an opportunity for businesses specialising in seating design, engineering consultancy, and passenger experience solutions to engage with the railway sector, particularly in enhancing seat comfort for train passengers. Companies involved in research and development or specialty design services could significantly contribute to the standardisation and improvement of passenger seat comfort. This is a chance for suppliers to showcase innovative solutions that align with the rail industry's targets for increased customer satisfaction and comfort in train travel.

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Notice Information

Notice Title

RSSB2655 - T1140 - Rail Vehicle Seat Comfort - Supplier Engagement Event Friday 6th October

Notice Description

RSSB is holding a supplier engagement event on Friday 6th October at 2pm at the RSSB offices in Moorgate. If you would like to attend please email the below email address by 5pm on Thursday 5th October: Shareditt@rssb.co.uk -- Passenger comfort during rail travel is an important aspect of the customer experience, and forms part of the rolling stock vision for comfortable and attractive train interiors (Rail Technical Strategy, 2012). One key aspect of passenger comfort is the seat, and the comfort of the seating area may contribute up to 5% of the overall impact on customer satisfaction (National Rail Passenger Survey, 2016). Recent passenger satisfaction scores also revealed that 72% of passengers (n = 25,541) reported satisfied or good level of comfort of the seating area (National Rail Passenger Survey, 2016). Whilst such satisfaction scores appear promising, continuous improvement of customer satisfaction is a key object of the Rail Technical Strategy, under the theme of Customer Experience. As guidance, a general target to achieve 90% passenger satisfaction levels by 2035 (not specific to seat comfort) was proposed in the Long Term Planning Ahead Framework (2010 ), and subsequently supported in the Rail Technical Strategy (RTS). Clearly, improvements in seat comfort satisfaction scores may contribute to reaching this industry wide target. However, currently there is a lack of quantifiable parameters available to sufficiently assess and demonstrate passenger seat comfort for new and refurbished trains, which risks overlooking customer experience. A recent RSSB Knowledge Search (S240, 2016) on seat comfort revealed that while few measures exist to quantify passenger seat comfort, a standardised specification of seat comfort is yet to be established. Moreover, the knowledge search findings indicated that current measures do not provide a minimum threshold value accounting for subjective tests of perception from the general public. Subsequently, quantifying passenger seat comfort may build a predictive model to support Train Operating Companies (TOCs) & Rolling Stock Operating Companies (ROSCOs) to select cost-effective new and refurbished seats in line with the passenger experience. Accordingly, the Rail Industry Vehicle/Vehicle System Interface Committee set up a Seat Comfort Group specifically to look at passenger seat comfort, and identified that the RDG Key Train Requirements (KTR) could benefit from specifying more information on passenger seat comfort. In doing so, it is hoped that this research will impact improvements in seat quality and enhanced customer experience, while also facilitating innovation options and potential competition among TOCs to provide comfortable seating across the industry.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5e04538b-4ea1-4b1c-852a-b0e11fabe6eb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3472d632-714d-4b59-a9b8-255acd5e52c7
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

71323000 - Engineering-design services for industrial process and production

72241000 - Critical design target specification services

73200000 - Research and development consultancy services

79930000 - Specialty design services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Oct 20178 years ago
Submission Deadline
Not specified
Future Notice Date
23 Feb 2018Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
RAIL SAFETY AND STANDARDS BOARD LIMITED
Contact Name
R&D Business Partner
Contact Email
shareditt@rssb.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC2M 2RB
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
Bunhill
Westminster Constituency
Islington South and Finsbury

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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