Planning

Real-Time Passenger Wayfinding at Canning Town PIN

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Planning

21 Nov 2019 at 16:43

Summary of the contracting process

The procurement process titled "Real-Time Passenger Wayfinding at Canning Town PIN" is being undertaken by Transport for London (TfL). This initiative falls within the industry category of computer equipment and supplies. The procurement is currently in the planning stage, with an engagement end date set for 29th November 2019. The project is located in London, which serves as a crucial interchange for numerous daily commuters, highlighting the importance of effective wayfinding solutions in enhancing passenger experience.

This tender presents significant opportunities for businesses specialising in technology solutions, particularly in the fields of computer equipment, software programming, and consultancy services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to compete, as the procurement aims to engage a diverse pool of respondents capable of providing innovative ways to optimise passenger flow and reduce congestion at the busy Canning Town station.

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Notice Title

Real-Time Passenger Wayfinding at Canning Town PIN

Notice Description

TfL is considering how it may approach the procurement of any such services that may fulfil the problem statements and is therefore seeking early information from the market through the publication of this Prior information notice (PIN). The main purpose of this PIN is to establish the measure of interest in the market via a Market Sounding Questionnaire. This Problem Statement concerns Real-Time Passenger Wayfinding at Canning Town Station. Canning Town is a busy interchange between Underground, DLR and Buses, with 118,000 customers passing through the station each day. It is critical to DLR operations in the Royal Docks, with 70,000 of those customers (59%) interchanging between DLR and the Jubilee line. The layout of the station means that DLR services operate to and from the Beckton and Woolwich branches from two different sets of platforms (the High Level - platforms 3&4, and the Low Level - platforms 1&2). Whilst small information screens are available at certain points on the Jubilee platforms, these are not very prominent and hard to read. They list departures in time order, meaning that passengers must go through this process: * Work out which train destination they want for the station they are travelling to by looking at line diagrams or network maps * Consult the screen to find the next departure with its platform number * Go back to the static signage to try to work out where the stated platform is The volume of passengers makes it hard for people to stop and carry out this thought process. The result is that whilst 68% of people arriving on DLR use the High-Level platforms (as expected for where the train services using those platforms come from), a much higher 83% of people leaving the station on DLR use the High-Level platforms. This causes a mismatch between demand and capacity on DLR services leaving Canning Town, with trains originating at Bank, and passing through the High-Level platforms, picking up a disproportionate share of boarders at Canning Town. Main objectives: * Ensure that demand for eastbound DLR services at Canning Town is matched effectively to capacity Additional objectives: * Reduce customer journey times by reducing the amount of time they spend at Canning Town station * Reduce congestion at Canning Town station * Reduce the stress associated with interchanging at Canning Town

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5e5b88ce-0c41-4de6-9cf0-0d0c1eb825f4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b02ca407-5781-45e5-a692-bc694b94bf49
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages

32 - Radio, television, communication, telecommunication and related equipment

34 - Transport equipment and auxiliary products to transportation

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

30200000 - Computer equipment and supplies

32200000 - Transmission apparatus for radiotelephony, radiotelegraphy, radio broadcasting and television

32300000 - Television and radio receivers, and sound or video recording or reproducing apparatus

34900000 - Miscellaneous transport equipment and spare parts

48800000 - Information systems and servers

72200000 - Software programming and consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Nov 20196 years ago
Submission Deadline
Not specified
Future Notice Date
29 Nov 2019Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 8NJ
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London

Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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