Award

Integrated Urgent Care - 111/OOH Service

ATTAIN HEALTH MANAGEMENT SERVICES

This public procurement record has 1 release in its history.

Award

06 Feb 2018 at 12:53

Award Notice
Summary of the contracting process

The NHS Luton Clinical Commissioning Group and NHS Bedfordshire Clinical Commissioning Group have jointly awarded a contract for the Integrated Urgent Care (111 & Out of Hours) Service, valued at £45.5 million over a potential 60-month period, with an option to extend for an additional 24 months. This procurement falls within the health services industry (CPV code 85100000) and is located in the East of England. The procurement method used was a selective procedure, with the award officially published on 6th February 2018, completing the tender process initiated earlier. The service aims to create a centralised entry point for urgent health care, streamlining patient access to necessary medical support.

This contract presents significant opportunities for businesses, particularly those in healthcare service delivery, technology solutions, and consulting that focus on urgent care services. Companies adept at integrating clinical records and providing healthcare advice through digital platforms will find themselves well-placed to compete. Additionally, small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as the contract requirements emphasise flexibility and innovative service delivery that aligns with community health needs.

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Notice Information

Notice Title

Integrated Urgent Care - 111/OOH Service

Notice Description

NHS Luton Clinical Commissioning Group and NHS Bedfordshire Clinical Commissioning Group sought to jointly commission an Integrated Urgent Care (111 & Out of Hours) Service across Luton and Bedfordshire via a 'Prime Provider' approach. Central to this will be a professional Clinical Advice Service offering patients who require access to a wide range of clinicians, both experienced generalists and specialists. It is essential that these clinicians are supported by the availability of clinical records such as Summary Care Record (SCR) and Enhanced Summary Care Record (ESCR) as well as Electronic Prescribing and other locally available systems. The offer for the public will be a single entry point - NHS 111 - to fully integrate urgent care services in which organisations collaborate to deliver high quality, clinical assessment, advice and treatment and to shared standards and processes with clear accountability and leadership. Therefore the Integrated Urgent Care (111 & Out of Hours) Service should allow movement of patients seamlessly from one element of the system to the other, streamlining the experience for patients, reducing unnecessary waiting and inefficiency. The Integrated Urgent Care (111 & Out of Hours) Service should not be limited to treating patients, but must also be committed to empowering the population to self-care where appropriate with a focus on education and lifestyle modification. The new provider will need to plan for online and digital provision in the future in order to make it easier for the public to access urgent health advice and care. This will increasingly be in a way that offers a personalised and convenient service that is responsive to people's health care needs when: -They need medical help fast, but it is not a 999 emergency -They do not know who to contact for medical help. -The think they need to go to A&E or another NHSE urgent care service. -They need to make an appointment with an urgent care service. -They require health information or reassurance about how to care for themselves or what to do next. The contract period is for 60 months with an option to extend the contract for an additional 24 months, valued at PS6.5m per annum. Total contract value is PS45.5m if option to extend contract for a further 24 months is utilised. Additional information: OJEU contract notice publication number: 2016/S 103-184775

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-5feee078-5ffb-430e-b95f-95af4fbd36af
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/867f77ba-04b4-421c-ae89-6b887c7de19f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£45,500,000 £10M-£100M
Lots Value
Not specified
Awards Value
£45,500,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
6 Feb 20188 years ago
Submission Deadline
14 Sep 2016Expired
Future Notice Date
Not specified
Award Date
6 Feb 20188 years ago
Contract Period
31 Mar 2017 - 31 Mar 2022 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ATTAIN HEALTH MANAGEMENT SERVICES
Contact Name
Samuel Naxton
Contact Email
samuel.naxton@attain.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
WC1V 7HZ
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
Not specified
Local Authority
Camden
Electoral Ward
Holborn & Covent Garden
Westminster Constituency
Holborn and St Pancras

Supplier Information

Number of Suppliers
1
Supplier Name

HERTS URGENT CARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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