Award

Request for Proposals CRM, programmes and grant management system

ACCESS - THE FOUNDATION FOR SOCIAL INVESTMENT

This public procurement record has 2 releases in its history.

Award

26 Nov 2025 at 16:55

Award Notice
Tender

28 Aug 2025 at 10:01

Tender Notice
Summary of the contracting process

Access - The Foundation for Social Investment, located in London, is seeking proposals for a new Customer Relationship Management (CRM), programmes, and grant management system. The procurement process, classified under the Customer Relation Management software package (CPV: 48445000) and information technology services (CPV: 72222300), involves an open procedure below the threshold. The process has recently advanced to the award stage, with the final proposal submission deadline having been 29 September 2025. The contract, valued at approximately £187,344, is set to commence on 1 January 2026 and conclude on 30 September 2026. This opportunity was designed to engage small- and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprise (VCSE) organisations within the United Kingdom.

This procurement is an excellent opportunity for businesses specialising in CRM software and IT solutions to expand their portfolio by providing comprehensive support including system implementation, training, and ongoing maintenance. Companies with proven experience in similar projects, effective project management skills, and the ability to provide value for money will be particularly well-suited to compete for this tender. The engagement offers a significant contract value and could help firms establish a foothold or strengthen their presence in the UK public sector IT services market. Moreover, the requirement to deliver integrated solutions aligning with digital marketing and office productivity tools presents potential for expansive service offerings and ongoing business growth.

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Notice Information

Notice Title

Request for Proposals CRM, programmes and grant management system

Notice Description

Access - the Foundation for Social Investment ("Access") is seeking proposals for the supply, implementation, and ongoing support of a new Customer Relationship Management (CRM), programmes, and grant management system. The system will need to support contact and account management, programmes and grants administration, event and conference management, advocacy and communications, reporting and analytics, and integrate effectively with office productivity and digital marketing tools. Suppliers are asked to propose a suitable software solution, outline their implementation approach (including project management, data migration, training, and risk management), provide licensing and support models, and supply details of relevant experience, staff, references, and indicative costs. Please note that the budget figure given in the notice is a lower limit, and we have not indicated a higher limit. However we will consider Value for Money as a key shortlisting criteria. Responses must be submitted in Word and PDF format to info@access-si.org.uk by 09:00 on 29 September 2025. Full requirements and instructions are provided in the attached RFP and scoping documents.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-61ec5a7b-06fb-4efb-b308-b6113965281d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/38d414e3-9f01-4172-8073-ee6bb1ff2c73
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48445000 - Customer Relation Management software package

72222300 - Information technology services

Notice Value(s)

Tender Value
£120,000 £100K-£500K
Lots Value
Not specified
Awards Value
£187,344 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
26 Nov 20252 months ago
Submission Deadline
29 Sep 2025Expired
Future Notice Date
Not specified
Award Date
26 Nov 20252 months ago
Contract Period
1 Jan 2026 - 30 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ACCESS - THE FOUNDATION FOR SOCIAL INVESTMENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC1Y 8RN
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified
Local Authority
Islington
Electoral Ward
Bunhill
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

VERA GLOBAL SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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