Planning

Back-Office applications support and modernisation

POST OFFICE

This public procurement record has 1 release in its history.

Planning

16 Dec 2024 at 15:13

Planned Procurement Notice
Summary of the contracting process

The Post Office is initiating a procurement process to secure a new supplier for the support and modernisation of various Back-Office applications. This procurement falls under the "Software package and information systems" industry category and is classified as a planned process in the planning stage. The opportunity is set across the United Kingdom with a future notice date of 17th January 2025. The contract begins on 1st May 2025 and ends on 30th April 2030. The tender will be divided into multiple lots, including SAP applications support, databases and database applications support (Oracle and SQL), ServiceNow support, RPA (Blue Prism) support, and infrastructure and hosting (Azure). The overall contract value is estimated to be £65,000,000 GBP.

This tender presents significant business growth opportunities, particularly for companies specialising in IT services, software development, and infrastructure support. With varied lots, firms that have expertise in specific applications or technologies such as SAP, Oracle, SQL, ServiceNow, Blue Prism, and Azure are well-positioned to compete. The selective procurement method encourages competitive submissions, ideally from larger enterprises, given the scale and complexity of the services required. Participation in this contract could substantially enhance a business's portfolio and credibility in managing critical IT infrastructure and application support for a major institution like the Post Office.

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Notice Information

Notice Title

Back-Office applications support and modernisation

Notice Description

Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - SAP applications support Lot 2 - Databases and database applications support (Oracle and SQL) Lot 3 - ServiceNow support Lot 4 - RPA (Blue Prism) support Lot 5 - Infrastructure and Hosting (Azure),

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-627fbae2-8d17-485f-9b04-d73fc890fdf0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dcf77df2-e23c-4d7e-94d4-b3a368ff0c62
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planned Procurement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£65,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
16 Dec 20241 years ago
Submission Deadline
Not specified
Future Notice Date
17 Jan 2025Expired
Award Date
Not specified
Contract Period
30 Apr 2025 - 30 Apr 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
POST OFFICE
Contact Name
Not specified
Contact Email
procurement@postoffice.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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