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C0116 Employee Engagement Research

Big Lottery Fund

This public procurement record has 1 release in its history.

Award

24 Jul 2026 at 13:24

Award Notice
Summary of the contracting process

The National Lottery Community Fund commissioned employee engagement research consultancy services. The work will provide employee engagement data for KPI 5 in the Fund’s Corporate Plan, which aims for an engagement score in the top quartile compared with similar organisations. It will also assess progress against the People & Culture Strategy 2025–2030, including how well change is managed, how clearly change is connected to strategy, and whether leadership encourages inclusion. The findings will support the People & Culture Directorate in designing targeted initiatives to improve the employee experience. Delivery covers the United Kingdom, Europe, the Channel Islands, the Isle of Man, British Overseas Territories and the rest of the world.

This procurement is complete and was awarded through the Crown Commercial Service RM6126 Dynamic Purchasing System. The contract was awarded to DJS Research Limited on 1 October 2025 for £93,700 excluding any optional extensions. The initial contract period runs from 2 October 2025 to 1 October 2028. The buyer may use a first one-year extension valued at £34,357 and a second one-year extension valued at £34,357. The tender submission deadline was 2 September 2025 at 5pm. It was run as a services procurement, with the requirement suitable for small and medium-sized enterprises and voluntary, community or social enterprise suppliers.

This award demonstrates demand for structured employee engagement research from a national grant-making organisation with a substantial and geographically broad workforce. A credible future supplier would need to design and deliver robust engagement research, produce data suitable for KPI reporting and benchmarking against comparable organisations, and translate findings into practical insight. Experience assessing culture, inclusion, leadership, organisational change and employee experience would be directly relevant. Suppliers should be able to connect research outputs to people strategies and agreed success measures, while providing clear evidence that results can support targeted improvement initiatives. The requirement was identified as suitable for SMEs and voluntary, community or social enterprise organisations, as well as larger research consultancies.

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Notice Information

Notice Title

C0116 Employee Engagement Research

Notice Description

The was awarded through the Crown Commercial Service DPS RM6126. The total value of the contract is: 3 Year initial term : PS93,700 Optional:1st year extension: PS34,357 Optional: 2nd Year extension: PS34,357 This research serves a dual purpose. Firstly, it provides the data required to report on KPI 5 in the Fund's Corporate Plan: 'Our employee engagement score will be in the top quartile when compared with similar and comparable organisations'. This KPI is a key performance measure reported to the Department for Culture, Media and Sport (DCMS), Board, and the Senior Management Team (SMT). Secondly, aligned with the People & Culture Strategy 2025-2030, which sets out a number of success measures, this research will provide the data to assess progress and demonstrate performance against agreed targets. These measures include indicators such as 'change is managed well and in an open and sensitive way,' 'I understand how changes are connected to our strategy,' and 'leadership encourages a culture of inclusion.' In addition, the insights gained will enable the People & Culture Directorate to design and implement targeted initiatives aimed at enhancing the overall employee experience.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-639f0a43-6b55-4b49-8def-25bfabee639a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/05071df4-3744-44b4-8872-23611a45f511
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73210000 - Research consultancy services

Notice Value(s)

Tender Value
£93,700 Under £100K
Lots Value
Not specified
Awards Value
£93,700 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Oct 20251 years ago
Contract Period
2 Oct 2025 - 1 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Big Lottery Fund
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 1TR
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Supplier Information

Number of Suppliers
1
Supplier Name

DJS Research

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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