Tender

ITT for Computer-Aided Dispatch System

SOUTH CENTRAL AMBULANCE SERVICE

This public procurement record has 1 release in its history.

Tender

29 Jan 2024 at 08:34

Tender Notice
Summary of the contracting process

The South Central Ambulance Service Foundation Trust (SCAS) is looking to procure a Commercial Off The Shelf (COTS) Computer-Aided Dispatch (CAD) system for its 999 operations. The procurement process will follow the Public Contracts Regulations 2015 and will aim to select the Most Economically Advantageous Tender. The contract period is set to start on August 1, 2024, and end on July 31, 2029. The tender deadline is March 18, 2024. The procurement falls under the CPV classification codes for IT software packages and software support services.

This tender offers an opportunity for businesses providing emergency CAD systems in the UK to compete. Suppliers with COTS products ready for use by UK ambulance services are well-suited for this tender. The contract aims to achieve a managed service and move towards cloud hosting in line with the NHS Cloud First policy, offering potential for continuous improvement and investment in the solution over time. Small and medium-sized enterprises are encouraged to participate in this tender aimed at achieving value for money for SCAS.

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Notice Information

Notice Title

ITT for Computer-Aided Dispatch System

Notice Description

South Central Ambulance Service Foundation Trust (SCAS) is looking to procure a Commercial Off The Shelf (COTS) Computer-Aided Dispatch (CAD) system for its 999 operations. The system will also be used by the Isle of Wight Ambulance Service, as a Service recipient (as defined in the Mid Tier terms and condition used in this procurement). SCAS is looking for a COTS solution not a development product. For the avoidance of doubt, tenderers must have:- an emergency CAD system in operation with a UK ambulance service at point of bidding a COTS product ready for use by a UK ambulance service at the point of bidding, and which meets our requirements The tender process will be run according to the Public Contracts Regulations 2015 and be governed by selecting the Most Economically Advantageous Tender, balancing the technical capabilities and service offering against the cost of each system. We wish to complete a successful process which attracts competition in order to achieve value for money for SCAS. The aim of the procurement is to: Procure a comprehensive and intuitive system that allows users to easily input and access information and carry out their functions effectively e.g.: record patient details progress the triage pathways of a call ensure that, where relevant, a resource can be dispatched to the location provided by the caller and enable effective audits and investigations via a full audit trail and easy-to-access historical information. Ensure continuing integration with other services and systems provided and used by the Authority e.g. transfers of callers and records to and from NHS 111 clinical applications used by front line 999 crews for patient treatment. Ordnance Survey (OS), Terrafix, Personal Demographic Service (PDS) etc. Have a supplier who will work with SCAS to deliver the full benefits of the solution, including continuous improvement and investment in the solution for the duration of the contract. Achieve a managed service and move towards cloud hosting over the lifetime of the contract, in line with the NHS Cloud First policy. Work towards achieving greater integration between all service line systems in NHS 999, NHS 111 and the non-emergency Patient Transport Service (PTS). Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-63f5f2f0-26f5-4b12-b90a-02e75327be63
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/571b208c-4585-4381-a49d-1dcfd0c1ba5d
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

44 - Construction structures and materials; auxiliary products to construction (except electric apparatus)

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

44316400 - Hardware

48517000 - IT software package

72261000 - Software support services

Notice Value(s)

Tender Value
£8,780,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jan 20242 years ago
Submission Deadline
18 Mar 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Jul 2024 - 31 Jul 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTH CENTRAL AMBULANCE SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BICESTER
Postcode
OX26 6HR
Post Town
Oxford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Cherwell
Electoral Ward
Bicester South and Ambrosden
Westminster Constituency
Bicester and Woodstock

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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