Award

PROC 645 Digital Interviewing

HOME OFFICE

This public procurement record has 1 release in its history.

Award

30 Mar 2022 at 10:19

Award Notice
Summary of the contracting process

The Home Office is seeking bids for the contract titled "PROC 645 Digital Interviewing" aimed at providing software-related services to enhance the digital interviewing process for visa and asylum applications. This procurement is currently at the award stage, having been published on 30 March 2022. The contract has a total value of £1,861,264.68 and is set to run from 17 March 2022 to 16 March 2024. The project entails the development of various components, including digital audio recording software, interview records software, and cloud storage solutions, with services required across the United Kingdom and beyond, including British Overseas Territories and European locations.

This tender provides significant opportunities for businesses specialising in software development, particularly those experienced with audio-processing systems and data management solutions. Small and medium enterprises (SMEs) that can demonstrate expertise in digital interview technologies and cloud storage solutions may find themselves well-placed to compete for similar contracts within government sectors. The expected capability to provide effective management information reporting and role-based user access control will be essential, making this a viable opportunity for tech firms focusing on innovative software implementations.

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Notice Information

Notice Title

PROC 645 Digital Interviewing

Notice Description

Digital Interviewing is used by the Home Office Visas & Immigration Directorate to gather additional information to support a visa application or asylum claim. Interviews are currently carried out in-person and as remote interviews (via telephone or video links). Other areas of the Home Office also use interviewing to different extents. The core components of the project include: * Digital Audio Recording Software; Capture the audio from all participants whether they are present in the host room or joining remotely via MS Teams. It will allow control of the audio (e.g. pause) during the interview and will link to the Interview Record Forms software. * Interview Records Software: Capture typed information during the interview in relation to the interview including information about the interview, the participants and the questions, statements and response made during the interview. * Cloud Hosted Storage: The audio record and the interview record forms will be saved and stored to cloud-hosted storage on completion of the interview or, if offline, when later connected to the network * Management Information: The solution must provide reports of all digital interviews undertaken with filtering and sorting by all metadata data captured during interviewing and any automatically applied grouped by business area/team responsible. * RBAC: The solution shall have Role-based User Access Control which will allow specific user roles to be defined - each with a specific set of permissions within the system * Auto Transcription: Provision of automated transcripts from the recorded interview audio including all audio spoken during the interview in the English language only.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-64f911e9-5315-4d66-b557-57560d9bcf92
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b5665e76-100c-4881-8962-c6d94aa16633
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
£1,861,264 £1M-£10M
Lots Value
Not specified
Awards Value
£1,861,264 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
30 Mar 20223 years ago
Submission Deadline
24 Jun 2021Expired
Future Notice Date
Not specified
Award Date
24 Dec 20214 years ago
Contract Period
17 Mar 2022 - 16 Mar 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

BUSINESS SYSTEMS (UK

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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