Tender

Cornwall Council Residents Survey 2022-25

CORNWALL COUNCIL

This public procurement record has 1 release in its history.

Tender

19 Jul 2022 at 11:03

Summary of the contracting process

The Cornwall Council is currently engaged in a procurement process for the "Cornwall Council Residents Survey 2022-25." This initiative falls under the market research services industry category, specifically focusing on customer satisfaction surveys. The tender is at the open procurement stage and is set to conclude on 19 August 2022. The contract period will begin on 5 September 2022 and extend until 1 January 2026. The estimated value of this contract is £90,000, and delivery is expected in the South West region of the United Kingdom.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) that specialise in market research and survey services. Businesses that can offer innovative approaches to conducting customer satisfaction surveys and have experience in managing similar projects would be particularly well-suited to compete. With the requirement for four annual surveys, this contract not only promises steady work but also allows firms to demonstrate their capabilities in delivering actionable insights that could enhance services for local residents.

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Notice Title

Cornwall Council Residents Survey 2022-25

Notice Description

Cornwall Council is committed to listening to residents and acting in their best interests. The Council's regular resident survey provides feedback on what is important to people and what they think of their Council, the services it provides and its value for money. This information supports continuous improvement with results directly feeding into business planning and outcome intervention delivery. Supplier to conduct four annual residents surveys (1 per annum). Each annual survey will consist of approximately 20 questions (mixed multiple choice questions and open format), with the flexibility to add additional questions during the design stage (up to 25 questions in total maximum). Interviews will be conducted in Autumn 2022, Autumn 2023, Autumn 2024 and Autumn 2025, with results published in a publicly accessible report in January 2023, January 2024, January 2025 and January 2026 respectively. Additional information: The Council uses a web-based system on the South West Portal found at www.supplyingthesouthwest.org.uk (DueNorth) to manage quote and tender processes. Please log in to search for and respond to the tender opportunity. New users to the system must register on this site to obtain a username and password before gaining access to the system. All interaction with the Council in respect of this requirement will be conducted through the DueNorth system. In the event that you will need to contact the Authority in relation to this opportunity please follow the instructions on the advert.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-65b2b13c-0a7d-403b-95e8-ffced097116d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ffe14d2d-90b5-4288-be21-dece2e0716a5
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79310000 - Market research services

79342310 - Customer survey services

79342311 - Customer satisfaction survey

Notice Value(s)

Tender Value
£90,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Jul 20223 years ago
Submission Deadline
18 Aug 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
4 Sep 2022 - 1 Jan 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
CORNWALL COUNCIL
Contact Name
Joe Pas
Contact Email
joe.pas@cornwall.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
TRURO
Postcode
TR1 3AY
Post Town
Truro
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK3 Cornwall and Isles of Scilly
Small Region (ITL 3)
TLK30 Cornwall and Isles of Scilly
Delivery Location
TLK South West (England)

Local Authority
Cornwall
Electoral Ward
Truro Boscawen & Redannick
Westminster Constituency
Truro and Falmouth

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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