Tender

Driver Quality Monitoring

TRANSPORT FOR LONDON

This public procurement record has 1 release in its history.

Tender

28 Jul 2021 at 14:20

Tender Notice
Summary of the contracting process

The public procurement process titled "Driver Quality Monitoring" is being conducted by Transport for London (TfL), focused on the provision of Driver Quality Monitoring services across the London bus network. The procurement is currently in the Tender stage, with submissions due by 27th August 2021. This initiative falls under the services category and has a total contract value of £1,300,000. The contract will start on 25th March 2022 and will last for three years, with a potential two-year extension at TfL's discretion.

This tender presents substantial business growth opportunities for service providers specialising in driver training, consultancy, quality assurance, and technology solutions applicable to transportation. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-positioned to compete, especially those with experience in system software and project management services that can ensure compliance with TfL's safety standards and contribute to enhancing driving performance across the fleet.

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Notice Information

Notice Title

Driver Quality Monitoring

Notice Description

TfL is currently looking for one Service Provider to supply Driver Quality Monitoring (DQM) Services across the London bus network. DQM is conducted through the covert assessment of bus drivers while in service. Assessors undertake around 7,700 assessments per year and score drivers against 23 categories. A report is produced for each assessment which consists of a score between 1 and 4 for each category and a small commentary. Assessments will be conducted using a web based or mobile application on a handheld device which will transmit the data to a database management system. Information held on the database will be accessible by bus operators and TfL. The data is used to monitor driver performance, inform areas of improvement and produce bus operator performance tables. TfL funds Driver Quality Monitoring (DQM) to ensure and promote safe bus driving through an independent, objective assessment of driving standards. The Crime and Disorder Act 2008 places a duty on all authorities to do all they reasonably can to prevent crime and disorder. The operation of DQM is believed to result in an increase in driving standards and driver behaviour therefore helping to satisfy TfL's duty under the Crime and Disorder Act. The initial Contract term will be three (3) years with an option, exercisable at TfL's sole discretion, to extend the duration of the Contract for a further period or periods up to a total of two (2) years. If you have any questions please contact us via the ProContract portal. https://procontract.due-north.com/Procurer/Advert/View?advertId=14d93d82-a9ef-eb11-810d-005056b64545&fromAdvertEvent=True

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-66868855-35ff-4095-8500-199447a2258a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/49c56e92-523f-4d9d-b3f1-54e8ffd3c444
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

34 - Transport equipment and auxiliary products to transportation

72 - IT services: consulting, software development, Internet and support

80 - Education and training services

98 - Other community, social and personal services

CPV Codes

34100000 - Motor vehicles

34900000 - Miscellaneous transport equipment and spare parts

72224000 - Project management consultancy services

72225000 - System quality assurance assessment and review services

72226000 - System software acceptance testing consultancy services

80500000 - Training services

98100000 - Membership organisation services

98200000 - Equal opportunities consultancy services

98900000 - Services provided by extra-territorial organisations and bodies

Notice Value(s)

Tender Value
£1,300,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Jul 20214 years ago
Submission Deadline
27 Aug 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
25 Mar 2022 - 21 Mar 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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