Award

Customer Relationship Management software

HOME OFFICE

This public procurement record has 1 release in its history.

Award

03 Apr 2017 at 08:36

Award Notice
Summary of the contracting process

The Home Office has completed a procurement process for Customer Relationship Management (CRM) software, part of the IT services sector in the United Kingdom. This direct award was valued at £571,896 and involved services related to consulting, software development, and support. The contract period commenced on 1st June 2016 and will conclude on 31st May 2018. The procurement process has officially reached the award stage, with the contract's details published on 3rd April 2017.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) to engage in the provision of IT services. Businesses offering CRM solutions, IT consulting, or related software development services would be particularly well-positioned to compete for similar contracts. As the Home Office continues to invest in technology to enhance its service delivery, providers that can demonstrate innovative solutions and a reliable track record will benefit from potential future collaborations.

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Notice Information

Notice Title

Customer Relationship Management software

Notice Description

Software-related commodity IT services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-66ccdf45-aa6d-48fd-a6f9-3c000a8c5580
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/51e57267-df86-4fba-8c86-6abe03032b48
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£571,896 £500K-£1M
Lots Value
Not specified
Awards Value
£571,896 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
3 Apr 20178 years ago
Submission Deadline
30 May 2016Expired
Future Notice Date
Not specified
Award Date
30 May 20169 years ago
Contract Period
31 May 2016 - 31 May 2018 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HOME OFFICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SW1P 4DF
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLI London
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

SFW

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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