Notice Information
Notice Title
Inbound Mail and Document Management for DWP
Notice Description
This procurement, an Open Procedure via Find a Tender Service, has brigaded all of the services related to an end-to-end document management process for the Department for Work and Pensions (DWP). This Contract, with an initial term of 6 years and an extension option of up to 24 months, for Inbound Mail and Document Management, encompasses the following service components: Envelope level sortation where the Supplier will undertake a high-level envelope sortation of all items received from citizens (received via Royal Mail). DWP has in place c. 1,100 'non-geographic' postcodes used as the basis for the sortation. This high-level sortation facilitates finer sortation required at business unit and document level aligned to the DWP business rules. A Digital Mailroom service where the Supplier will undertake post opening, document sortation, scanning, indexing and digital ingestion of all DWP's inbound written and electronic communications from citizens. The solution includes provision of any licences required for their solution, such as those required for Optical Character Recognition (OCR) to index items that are scannable and readable. A Records Management service where the Supplier will manage all DWP hard-copy document storage from the perspective of both a short-term, post scan storage, and a longer-term hard-copy storage. The component involves the secure storage, intake, maintenance, retrieval, and destruction of all DWP's existing hard-copy citizen, staff, and corporate records.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-67ecef09-e386-4839-beac-c16567313872
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/718ddd10-148b-4275-9190-9d86e601bda5
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (below threshold)
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
63 - Supporting and auxiliary transport services; travel agencies services
72 - IT services: consulting, software development, Internet and support
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
48311100 - Document management system
63121000 - Storage and retrieval services
72512000 - Document management services
79995100 - Archiving services
79999100 - Scanning services
Notice Value(s)
- Tender Value
- £105,047,306 £100M-£1B
- Lots Value
- Not specified
- Awards Value
- £105,047,306 £100M-£1B
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 31 Jul 20241 years ago
- Submission Deadline
- 17 Jan 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 25 Jul 20241 years ago
- Contract Period
- 29 Jul 2024 - 29 Jul 2030 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- DEPARTMENT FOR WORK AND PENSIONS
- Contact Name
- Not specified
- Contact Email
- documentmanagement.procurement@dwp.gov.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- BLACKPOOL
- Postcode
- FY4 5ES
- Post Town
- Blackpool
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD4 Lancashire
- Small Region (ITL 3)
- TLD44 Lancaster and Wyre
- Delivery Location
- TLG West Midlands (England)
-
- Local Authority
- Wyre
- Electoral Ward
- Stanah
- Westminster Constituency
- Blackpool North and Fleetwood
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/718ddd10-148b-4275-9190-9d86e601bda5
31st July 2024 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/92dfb1bb-88b5-4351-a8bc-330cd3c34e6b
18th September 2023 - Opportunity notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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