Planning

Early Market Engagement (EME): Technology Efficiency & Digital Workplace Transformation Services

LEGAL SERVICES BOARD

This public procurement record has 1 release in its history.

Planning

05 Dec 2025 at 17:07

Planned Procurement Notice
Summary of the contracting process

The Legal Services Board, based in London, England, is initiating an Early Market Engagement (EME) process for "Technology Efficiency & Digital Workplace Transformation Services." This procurement is aimed at improving operational efficiency amidst growing workloads. The industry category is focused on information systems or technology strategic review and planning services, with additional facets such as project management consultancy and office automation services. The procurement is currently in the planning stage, with a deadline for EME responses set for the 15th of December, 2025. The process is expected to move quickly, with work commencing in January 2026, subject to formal budget approval.

This tender presents significant opportunities for businesses specialising in digital transformation within the public sector. It seeks suppliers with experience in statutory and regulatory environments, capable of delivering transformational change and quick mobilisation. Suitable candidates would demonstrate strengths in change management and compliance credentials such as ISO 27001 and GDPR. As the process advances to potentially more formal procurement, small and medium-sized enterprises (SMEs) could find notable growth opportunities by aligning their capabilities with the Legal Services Board's objectives and mandate for rapid efficiency improvements.

How relevant is this notice?

Notice Information

Notice Title

Early Market Engagement (EME): Technology Efficiency & Digital Workplace Transformation Services

Notice Description

The LSB are a legal oversight regulator conducting early market engagement to inform an urgent procurement for technology efficiency and digital workplace transformation services. This EME seeks indicative pricing and capability information to support business case approval and enable a swift procurement process. Our Context: We are an oversight regulator experiencing significant workload growth while organisational size remains static. We need to urgently improve operational efficiency to free up capacity and enable our existing workforce to meet increased demands effectively. Senior leadership is committed to rapid transformation with a strong mandate for efficiency improvements. What We Need: A supplier to deliver transformational change across five key objectives: Transform Statutory Decisions processes (Priority #1) - modernise workflows, improve efficiency, reduce cycle times Drive productivity & cultural change - build widespread engagement, streamline decision-making, modernise workplace practices Improve employee experience - overhaul internal communications, redesign onboarding, enhance digital workplace Ensure compliance - maintain GDPR and information security standards Build retention through skills - provide transferable digital workplace skills and development opportunities Timeline: EME responses due: 1 week from publication - 15 December 2025 Work must commence: January 2026 Formal procurement may launch within 2 weeks of EME responses (subject to budget approval) What We're Asking For: Maximum 3-page response covering: Indicative pricing for discovery, strategy/implementation, and change management ONE relevant case study (public sector preferred) Compliance credentials checklist (ISO 27001, Cyber Essentials Plus, GDPR, etc.) Confirmation of January 2026 availability Important: This is market testing only. Proceeding to formal ITT is subject to budget approval and resource availability. We may not issue an ITT, may delay, or modify scope. This creates no obligation on either party. Key Requirements: Public sector digital transformation experience essential Proven change management methodology Experience with statutory/regulatory processes desirable Must work within risk-averse, legally compliant environments Quick mobilisation capability for January start Responses will inform our budget planning, procurement approach, and scope refinement for any formal tender. Please send responses to tenders@legalservicesboard.org.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-68e6203e-5097-464d-85e0-1ad259337a4f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c9670e7c-fc13-4245-9ccc-a67d6e3e2ecf
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planned Procurement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222000 - Information systems or technology strategic review and planning services

72224000 - Project management consultancy services

72416000 - Application service providers

72513000 - Office automation services

72611000 - Technical computer support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Dec 20252 days ago
Submission Deadline
Not specified
Future Notice Date
15 Dec 20251 weeks to go
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LEGAL SERVICES BOARD
Contact Name
Donella Williams
Contact Email
tenders@legalservicesboard.org.uk
Contact Phone
02072710089

Buyer Location

Locality
LONDON
Postcode
E20 1JQ
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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