Award

SDM IHS March 2020

METROPOLITAN POLICE SERVICE

This public procurement record has 1 release in its history.

Award

17 Mar 2020 at 08:58

Award Notice
Summary of the contracting process

The Metropolitan Police Service has initiated a public procurement process titled "SDM IHS March 2020" in the sector of information systems and technology planning services. This tender is currently in the award stage, having concluded its bidding period on 9th March 2020. The awarded contract, valued at £15,400, commenced on 17th March 2020 and will run until 31st March 2020. Businesses interested in this opportunity should note that proposals were evaluated based on experience, cost, and delivery times, with the main delivery addresses extending to the United Kingdom and beyond.

This tender provides a unique opportunity for service delivery management specialists and technology service providers, particularly those with experience in managing IT support for mission-critical applications. Companies with a strong background in ITIL practices, operational management, and experience working with various operating systems, especially Linux and Microsoft, are well-suited to compete. The focus on cost and efficiency also presents an opportunity for innovative businesses that can provide competitive quotations and demonstrate effective service delivery strategies.

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Notice Information

Notice Title

SDM IHS March 2020

Notice Description

About the Opportunity: The MPS has developed a number of applications, including and enterprise service bus, in vehicle applications and various integration services. These applications are currently managed by the teams that developed the applications. Applications are transitioning into support. The structure, processes and resources within the existing teams needs to meet the ongoing support requirement. The existing applications and services need to be supported during transition to the live services and ongoing support is required. At the same time the support of the application maintenance and support of all applications needs to be formalised, maintained and supported. REQUIREMENT: SERVICE DELIVERY MANAGER FOR IN HOUSE SUPPORT A security cleared experienced service delivery manager who has led teams of more than 10 people in delivering on-going operations support for mission critical applications. - ITIL qualified - Experience of managing 3rd parties and 3rd party services - Leadership and people management skills - Service Architecture and Design: experience - Cost and Budget forecast capital and run costs management for a service delivery operation - Control resourcing plans for the support function with an eye on utilisation rates and cost reductions for live services. - Understand and deliver service level requirements - Improved efficiency of live services support function working with DevOps, Developers help desks and support teams - Lead and guide teams in delivering the ongoing service - Experience in supporting Linux, MS operating systems - Provide single point of contact for the operations support delivery - Experience in performance and operational management of the IT support and service delivery operation - Maintain and facilitate positive team inter- communications (e.g. scrum of scrums) - Maintain relationships with business and partner stakeholders - Manage monthly Service Reviews the procurement decision will be based on experience, cost and delivery time. please e-mail your responses to ayo.alfonso@met.police.uk https://www.met.police.uk (In House Support)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-6a5ad364-3c40-452a-b352-942786b77cc0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0c82b789-42eb-4f02-87ef-ad09c18400f1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222200 - Information systems or technology planning services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£15,400 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Mar 20205 years ago
Submission Deadline
9 Mar 2020Expired
Future Notice Date
Not specified
Award Date
16 Mar 20205 years ago
Contract Period
17 Mar 2020 - 31 Mar 2020 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
METROPOLITAN POLICE SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LILLIE ROAD
Postcode
SW6 1TR
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
Not specified
Local Authority
Hammersmith and Fulham
Electoral Ward
West Kensington
Westminster Constituency
Chelsea and Fulham

Supplier Information

Number of Suppliers
1
Supplier Name

Q ASSOCIATES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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