Award

Mystery Shopper - financial services

POST OFFICE LIMITED

This public procurement record has 1 release in its history.

Award

13 Jun 2024 at 10:24

Award Notice
Summary of the contracting process

The Post Office Limited has awarded a contract for a Mystery Shopper service related to financial and insurance services with a value of £1,124,000. The procurement method was selective, involving calling off from a dynamic purchasing system. The contract period runs from April 1, 2021, to March 30, 2025, with the tender period ending on February 28, 2021.

This opportunity could be of interest to businesses offering quality monitoring services in the financial sector. Post Office Limited, based in London, United Kingdom, was the buyer for this contract. The tender was in the award stage and closed on February 28, 2021. Businesses specialising in financial and insurance services could explore similar opportunities in this industry category.

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Notice Information

Notice Title

Mystery Shopper - financial services

Notice Description

Mystery shopper for financial services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-726be98d-33ab-4e6a-bac1-6db00da36ba5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ffb1bea9-e94a-4eed-a779-3dd186472459
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
£1,124,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,124,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jun 20241 years ago
Submission Deadline
28 Feb 2021Expired
Future Notice Date
Not specified
Award Date
28 Feb 20214 years ago
Contract Period
31 Mar 2021 - 30 Mar 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
POST OFFICE LIMITED
Contact Name
Not specified
Contact Email
procurement@postoffice.co.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
EC2V 7ER
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
City of London
Electoral Ward
Bassishaw
Westminster Constituency
Cities of London and Westminster

Supplier Information

Number of Suppliers
1
Supplier Name

ABA QUALITY MONITORING

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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