Tender

The Grimsby Institute - Purchase & Installation of CRM System

GRIMSBY INSTITUTE OF FURTHER & HIGHER EDUCATION

This public procurement record has 1 release in its history.

Tender

10 Apr 2017 at 07:59

Tender Notice
Summary of the contracting process

The Grimsby Institute of Further & Higher Education is seeking proposals for the purchase and installation of a Customer Relationship Management (CRM) system, with a total contract value of £75,000. This tender is part of the information systems industry category and is based in the Yorkshire and the Humber region of the United Kingdom. The procurement process is currently at the tender stage, and interested parties should submit their applications by 8th May 2017. The contract is expected to commence on 1st June 2017 and last until 1st June 2020.

This tender presents a significant opportunity for businesses specialised in CRM system implementation and information technology services to enhance their market presence and portfolio. Companies that focus on customer relationship management solutions, software development, or IT consulting would be well-positioned to participate. The initiative aims to improve the Grimsby Institute’s customer engagement and operational efficiency, thereby fostering relationships with various stakeholders, including individuals and businesses alike.

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Notice Information

Notice Title

The Grimsby Institute - Purchase & Installation of CRM System

Notice Description

The Grimsby Institute Group is a leading provider of education and training to the 16-18 years, 19+ adult, higher education and business to business markets. Based in North East Lincolnshire, the Group also has brands and campuses in Scarborough, North Yorkshire and Skegness in Lincolnshire. The Group is a diverse organisation with a reach that extends beyond its key markets of Northern Lincolnshire, East Lindsey and Scarborough. The Group has a number of innovative partnerships with other educational organisations in international and domestic markets, the community and local industry. The Group have identified the need for a Customer Relationship Management (CRM) system for the following reasons: * To identify new business opportunities * To inform strategy and decision making * To establish a central store of information on customers who enquire and apply to the college. Although this will be largely individuals in the first instance, customers could also be businesses, funding bodies, other external agencies etc * To ensure relationship management with customers is coherent * To transform customer service * To maintain a competitive advantage * To assist with tactical marketing planning Additional information: Please apply for this tender through the e-procurement site provided.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-747c5368-c08c-447c-8089-ce34b7d79383
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/889a2a7d-c16a-42bf-9645-9d134eab7fe7
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48810000 - Information systems

Notice Value(s)

Tender Value
£75,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Apr 20178 years ago
Submission Deadline
8 May 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 May 2017 - 1 Jun 2020 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
GRIMSBY INSTITUTE OF FURTHER & HIGHER EDUCATION
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GRIMSBY
Postcode
DN34 5BQ
Post Town
Doncaster
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE13 North and North East Lincolnshire
Delivery Location
TLE Yorkshire and The Humber
Local Authority
North East Lincolnshire
Electoral Ward
Park
Westminster Constituency
Great Grimsby and Cleethorpes

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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