Tender

PS17191 BEIS Exit Interview

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 1 release in its history.

Tender

08 Sep 2017 at 11:36

Tender Notice
Summary of the contracting process

The UK Shared Business Services Limited is seeking bids for the tender titled "PS17191 BEIS Exit Interview" in the staff development services industry category. This procurement process is at the Tender stage, with bids due by 20th September 2017. The required services will be performed at the buyer’s address in Swindon, England, where the successful bidder will conduct exit interviews and gather data to analyse employee turnover within the BEIS department. The contract period is set to commence on 12th October 2017 and will last until 11th October 2018.

This tender presents an excellent opportunity for businesses involved in human resources, data analysis, and employee engagement services, particularly those proficient in conducting surveys and interviews. Companies that specialise in staff development, career guidance, and organisational consultancy would particularly benefit from this contract, as they can leverage their expertise to support the buyer’s objective of improving workforce retention and understanding employee motivations. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to participate, as this tender welcomes diverse providers capable of delivering comprehensive analysis and reporting solutions.

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Notice Information

Notice Title

PS17191 BEIS Exit Interview

Notice Description

**Please do not respond directly to the Buyer. Bids should be submitted through the CCS E-Sourcing Suite** BEIS has been in place for just over a year, the first 12 months were spent mainly focussing on all of the issues that come out of a machinery of government change. The priority is now to understand what is going on within the department; one area is in relation to people leaving. As a result BEIS is looking for an external provider to carry out exit questionnaires and interviews with leavers so we can understand what is driving staff to leave the department. The provider will collate, analyse and identify trends using the information received from both the exit questionnaire and the exit interviews. This information will be used anonymously for these purposes to produce monthly reports and make recommendations for organisational improvements to the BEIS Workforce Planning Lead. This will enable BEIS to better distil the "people" information and metrics as well as draw out monthly changes and the underlying drivers. Currently within BEIS there are around 35 - 50 leavers a month and there is no reliable data to inform us of the reasons they are leaving, where they are going to or of any underlying patterns that may indicate issues within the organisation. There are approximately 3000 employees within BEIS but this is due to grow by approximately 10% due to EU Exit work. BEIS has a mix of permanent employees, Secondees, fast streamers, contractors and agency temps. The exit process will need to be clear on roles and responsibilities for the: * Employee * Line Manager * Outsourced Provider * BEIS HR * Shared Services Requirement * Design and implementation of online exit questionnaire * Process map with clear roles and responsibilities * Semi-structured template for exit interviews * Facility to conduct exit interviews over the phone and video call * Design of monthly analysis report to be agreed with BEIS Workforce Planning Lead. Response rates to be included. Sample report to be provided in proposal * Production of monthly analysis report to identify key trends and recommendations * Monthly analysis report to be provided within the first five working days of each month * Annual report to pull together the key trends from the previous 12 months * A target response rate will be agreed as part of the kick-off meeting process. Additional information: UK Shared Business Services eSourcing As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS can use the CCS eSourcing Suite for future procurements. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing expressionofinterest@crowncommercial.gov.uk Your email must clearly state: the name and reference for the procurement you wish to register for; the name of the registered Bidder; and the name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event. Please note it is your responsibility to access these emails on a regular basis to ensure you have sight of all relevant information. For technical assistance on use of the e-Sourcing Suite please contact Crown Commercial Service Helpdesk : Telephone: 0345 010 3503 Training documents to support Bidders utilise Emptoris CCS eSourcing are available in the Contracts Finder Tender documents section.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-757e098c-c65d-49e5-83fa-bc4c308220b4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/83d8a113-6750-4f44-8026-f709a9b0dadc
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79633000 - Staff development services

79634000 - Career guidance services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
8 Sep 20178 years ago
Submission Deadline
20 Sep 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
11 Oct 2017 - 11 Oct 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Not specified
Contact Email
professionalservices@uksbs.co.uk
Contact Phone
Not specified

Buyer Location

Locality
SWINDON
Postcode
SN1 2FF
Post Town
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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