Award

Borders & Trade - Live Services Partner

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

04 Oct 2023 at 14:24

Award Notice
Summary of the contracting process

The HM Revenue & Customs has awarded a contract for the provision of support services for cloud hosted micro-service solutions under the title "Borders & Trade - Live Services Partner". The contract, valued at £21M, falls under the service category and requires 24/7 support for some Critical National Infrastructure services. The procurement method was selective, with a tender period ending on 2nd October 2023, and the contract period starts on 3rd October 2023 and ends on 2nd October 2024.

This tender presents an opportunity for businesses to offer system and support services to HMRC in the UK. Companies well-versed in software-related services and large-scale operations are suited to compete in this procurement. The contract aims to support project teams in transitioning new services to live, with activities including testing, monitoring, deployment, and release, providing a growth opportunity for successful bidders to showcase their expertise and expand their service offerings.

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Notice Information

Notice Title

Borders & Trade - Live Services Partner

Notice Description

This Call Off Contract, under CCS Framework RM1557.13 (G-Cloud 13), is for the provision of support services for cloud hosted micro-service solutions, used by the HMRC Borders & Trade teams. Some of the services in-scope are categorised as Critical National Infrastructure (CNI) services, and therefore 24/7 support is required in relation to these. The Supplier will work with developers to support project teams transitioning new services to live. Activities include (but not limited to): testing, monitoring, deployment & release. The Contract Value is calculated as: Total (potential) max. value - PS21M (which comprises of:) - Initial 12 month term max. value - PS14M - Potential 6 month extension max. value - PS7M

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-77fffcc9-68d3-4a98-87c7-38245bc83f28
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/502f4690-3269-4431-81a6-25b9f3558b3c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72250000 - System and support services

72260000 - Software-related services

Notice Value(s)

Tender Value
£21,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£21,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Oct 20232 years ago
Submission Deadline
2 Oct 2023Expired
Future Notice Date
Not specified
Award Date
1 Oct 20232 years ago
Contract Period
2 Oct 2023 - 2 Oct 2024 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Sarah Phillips
Contact Email
sarah.phillips2@hmrc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SALFORD
Postcode
M3 5BS
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified
Local Authority
Salford
Electoral Ward
Blackfriars & Trinity
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

MASTEK (UK

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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