Planning

Driver Quality Monitoring

TRANSPORT FOR LONDON

This public procurement record has 2 releases in its history.

Planning

22 Jan 2021 at 16:44

Market Engagement Notice
Planning

22 Jan 2021 at 16:35

Market Engagement Notice
Summary of the contracting process

Transport for London is planning a procurement exercise titled "Driver Quality Monitoring" within the transport industry, located in London, England. The initiative aims to enhance driving standards through an independent assessment process, requiring approximately 7,700 assessments across 540 bus routes. The engagement phase ends on 5th February 2021. The procurement process will commence following this phase, with an estimated value of £1,300,000. Interested suppliers can refer to the Early Market Engagement notice published on 22nd January 2021 for further details.

This tender presents significant opportunities for growth, particularly for businesses specialising in monitoring services, data management systems, and quality assurance. Companies involved in transportation oversight or assessment, as well as those proficient in providing training services related to driver behaviour and safety, would be well-placed to compete for this contract. The successful supplier will need to demonstrate capability in delivering thorough assessments and developing a comprehensive reporting system, providing a competitive edge in a bustling marketplace.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Driver Quality Monitoring

Notice Description

TfL is undertaking an Early Market Engagement exercise via the publication of a Market Sounding Questionnaire (MSQ) to gauge interest in the marketplace for suppliers to participate in a tender for Drive Quality Monitoring. TfL funds Driver Quality Monitoring (DQM) to ensure and promote safe bus driving through an independent, objective assessment of driving standards. The Crime and Disorder Act 2008 places a duty on all authorities to do all they reasonably can to prevent crime and disorder. The operation of DQM is believed to result in an increase in driving standards and driver behaviour therefore helping to satisfy TfL's duty under the Crime and Disorder Act. DQM involves assessors covertly boarding a bus while in service and scoring the driver's performance in a comprehensive list of categories. The categories include braking, acceleration, steering, respect for traffic signals and a range of safety-related issues. DQM indicates any aspects of a driver's behaviour which falls short of expectations; it also allows for the recognition of drivers who meet those expectations. After each assessment, the assessor produces a report which is made available online for garage managers to discuss with the driver. TfL and the bus companies also use DQM to monitor trends by route, garage and operator across the network. The current contract requires around 7,700 assessments to be carried out across 540 routes covering the services provided by 10 bus operator companies. Some of the assessments will be carried out at night, in early mornings or late evenings, and at weekends. The rota for assessors is based on bus routes, not on particular drivers. The requirement is for one supplier to provide DQM across the London bus network. The successful supplier will be required to carry out assessments and provide a data management system and website to provide access to assessments and summary reports. The specification from the previous DQM procurement is being shared to ensure suppliers can submit an informed response. TfL reserves the right to change any information in the specification prior to commencement of the procurement process. The previous specification and the MSQ can be accessed via ProContract at the below URL, where interested suppliers should also register their interest. The MSQ will seek views on a number of aspects including performance management, risks and opportunities as well as gauging the general level of interest in this opportunity. If you have any questions regarding this PIN please contact us via the portal. https://procontract.due-north.com/Procurer/Advert/View?advertId=92d13391-975c-eb11-8106-005056b64545&fromAdvertEvent=True

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-78c38e4a-9bd5-4489-b83e-4c544726f11d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/21b8315a-a332-4dc2-8546-2fa1e65ce103
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

34 - Transport equipment and auxiliary products to transportation

63 - Supporting and auxiliary transport services; travel agencies services

71 - Architectural, construction, engineering and inspection services

72 - IT services: consulting, software development, Internet and support

80 - Education and training services

98 - Other community, social and personal services

CPV Codes

34120000 - Motor vehicles for the transport of 10 or more persons

34130000 - Motor vehicles for the transport of goods

34140000 - Heavy-duty motor vehicles

63700000 - Support services for land, water and air transport

71700000 - Monitoring and control services

72225000 - System quality assurance assessment and review services

80500000 - Training services

98300000 - Miscellaneous services

Notice Value(s)

Tender Value
£1,300,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jan 20215 years ago
Submission Deadline
Not specified
Future Notice Date
5 Feb 2021Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1JN
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-78c38e4a-9bd5-4489-b83e-4c544726f11d-2021-01-22T16:44:29Z",
    "date": "2021-01-22T16:44:29Z",
    "ocid": "ocds-b5fd17-78c38e4a-9bd5-4489-b83e-4c544726f11d",
    "language": "en",
    "initiationType": "tender",
    "title": "Driver Quality Monitoring",
    "planning": {
        "milestones": [
            {
                "id": "1",
                "title": "Engagement end date",
                "type": "engagement",
                "dueDate": "2021-02-05T23:59:59Z"
            }
        ],
        "documents": [
            {
                "id": "1",
                "documentType": "marketEngagementNotice",
                "description": "Early engagement notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/a6915d14-6172-44bf-9fba-61d4dace31a8",
                "datePublished": "2021-01-22T16:35:42Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "DQM Market Sounding Questionnaire Microsoft Forms Link",
                "url": "https://forms.office.com/Pages/ResponsePage.aspx?id=v2W9H-9d6k6mkqCJwlU0aw5NHchTcMxAo7Iemwq5VBBURExQUllGVjBOVFVVOURRSjBaMlM3V1pLSC4u"
            },
            {
                "id": "3",
                "documentType": "marketEngagementNotice",
                "description": "Early engagement notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/21b8315a-a332-4dc2-8546-2fa1e65ce103",
                "datePublished": "2021-01-22T16:35:42Z",
                "dateModified": "2021-01-22T16:44:29Z",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "tender": {
        "id": "TFL001-DN519316-89938689",
        "title": "Driver Quality Monitoring",
        "description": "TfL is undertaking an Early Market Engagement exercise via the publication of a Market Sounding Questionnaire (MSQ) to gauge interest in the marketplace for suppliers to participate in a tender for Drive Quality Monitoring. TfL funds Driver Quality Monitoring (DQM) to ensure and promote safe bus driving through an independent, objective assessment of driving standards. The Crime and Disorder Act 2008 places a duty on all authorities to do all they reasonably can to prevent crime and disorder. The operation of DQM is believed to result in an increase in driving standards and driver behaviour therefore helping to satisfy TfL's duty under the Crime and Disorder Act. DQM involves assessors covertly boarding a bus while in service and scoring the driver's performance in a comprehensive list of categories. The categories include braking, acceleration, steering, respect for traffic signals and a range of safety-related issues. DQM indicates any aspects of a driver's behaviour which falls short of expectations; it also allows for the recognition of drivers who meet those expectations. After each assessment, the assessor produces a report which is made available online for garage managers to discuss with the driver. TfL and the bus companies also use DQM to monitor trends by route, garage and operator across the network. The current contract requires around 7,700 assessments to be carried out across 540 routes covering the services provided by 10 bus operator companies. Some of the assessments will be carried out at night, in early mornings or late evenings, and at weekends. The rota for assessors is based on bus routes, not on particular drivers. The requirement is for one supplier to provide DQM across the London bus network. The successful supplier will be required to carry out assessments and provide a data management system and website to provide access to assessments and summary reports. The specification from the previous DQM procurement is being shared to ensure suppliers can submit an informed response. TfL reserves the right to change any information in the specification prior to commencement of the procurement process. The previous specification and the MSQ can be accessed via ProContract at the below URL, where interested suppliers should also register their interest. The MSQ will seek views on a number of aspects including performance management, risks and opportunities as well as gauging the general level of interest in this opportunity. If you have any questions regarding this PIN please contact us via the portal. https://procontract.due-north.com/Procurer/Advert/View?advertId=92d13391-975c-eb11-8106-005056b64545&fromAdvertEvent=True",
        "status": "planning",
        "classification": {
            "scheme": "CPV",
            "id": "34120000",
            "description": "Motor vehicles for the transport of 10 or more persons"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "34130000",
                "description": "Motor vehicles for the transport of goods"
            },
            {
                "scheme": "CPV",
                "id": "34140000",
                "description": "Heavy-duty motor vehicles"
            },
            {
                "scheme": "CPV",
                "id": "63700000",
                "description": "Support services for land, water and air transport"
            },
            {
                "scheme": "CPV",
                "id": "71700000",
                "description": "Monitoring and control services"
            },
            {
                "scheme": "CPV",
                "id": "72225000",
                "description": "System quality assurance assessment and review services"
            },
            {
                "scheme": "CPV",
                "id": "80500000",
                "description": "Training services"
            },
            {
                "scheme": "CPV",
                "id": "98300000",
                "description": "Miscellaneous services"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 1200000,
            "currency": "GBP"
        },
        "value": {
            "amount": 1300000,
            "currency": "GBP"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        }
    },
    "parties": [
        {
            "id": "GB-CFS-160810",
            "name": "Transport for London",
            "identifier": {
                "legalName": "Transport for London"
            },
            "address": {
                "streetAddress": "5 Endeavour Square",
                "locality": "LONDON",
                "postalCode": "E20 1JN",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Alina Ladha",
                "email": "AlinaLadha@tfl.gov.uk"
            },
            "details": {
                "url": "https://procontract.due-north.com/Procurer/Advert/View?advertId=92d13391-975c-eb11-8106-005056b64545&fromAdvertEvent=True"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-160810",
        "name": "Transport for London"
    }
}