Tender

Information, Advice and Guidance (IAG) Provision

CAPITALESOURCING

This public procurement record has 1 release in its history.

Tender

17 Aug 2023 at 17:08

Tender Notice
Summary of the contracting process

The Royal Borough of Kensington and Chelsea Council is seeking experienced and qualified providers for an Information, Advice and Guidance (IAG) Service. This service should be personalised, holistic, and target crisis prevention to support residents facing issues like eviction, unemployment, and hospitalisation. The procurement is open, with a tender period ending on 16th October 2023, and a contract period starting on 1st April 2024 and ending on 31st March 2031. The service will be located in London, United Kingdom, and falls under the classification scheme for the provision of services to the community.

This tender presents an opportunity for businesses offering IAG services to engage with the Royal Borough of Kensington and Chelsea Council in strategic partnership. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise sector (VCSE) organisations are particularly encouraged to participate. The procurement process is in the open procedure stage and aims to select a provider who can deliver high-quality, culturally specific advocacy advice to meet the diverse community's needs. Businesses suited to compete should focus on providing independent, unbiased advocacy services accessible for a minimum of five days per week.

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Notice Information

Notice Title

Information, Advice and Guidance (IAG) Provision

Notice Description

The Royal Borough of Kensington and Chelsea (RBK&C) Council invites suitably experienced and qualified IAG providers to provide: - A borough wide year-round Information, Advice and Guidance (IAG) Service which is suitable tailored towards the diverse of different residents. The Service should be personalized and holistic, coordinated and systems based, triaged and integrated with a single point of access. - IAG should be high quality, accurate and timely and essential for early intervention and prevention of escalation around issues which lead to eviction, unemployment and hospitalization. - IAG should be targeted towards crisis prevention and seeking to reduce the systemic barriers people can face when accessing advice services. The service provider will act as a strategic partner to the Council to help drive forward change and embed new approaches to support the delivery of strategic priorities. The service provider will use a whole systems approach for the provision of independent and unbiased advocacy advice will be specialist and culturally specific to meet the needs of a diverse community. The service provide will help to maximise resident's independence to prevent an over reliance and dependency on more intensive care and support, as well as dependence on other statutory services. The service will need to be accessible for a minimum of five days each week, excluding weeks containing public holidays. For further information please visit our esourcing portal (www.capitalesourcing.com) .

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7928a3dd-e496-428b-8d72-e355b1c87bfd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5558f6e4-5579-40ba-b498-3826c97f59de
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

75 - Administration, defence and social security services

CPV Codes

75200000 - Provision of services to the community

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Aug 20232 years ago
Submission Deadline
16 Oct 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2024 - 31 Mar 2031 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CAPITALESOURCING
Contact Name
Not specified
Contact Email
procurement@rbkc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
W8 7NX
Post Town
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI33 Kensington & Chelsea and Hammersmith & Fulham
Delivery Location
TLI London
Local Authority
Kensington and Chelsea
Electoral Ward
Campden
Westminster Constituency
Kensington and Bayswater

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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