Tender

Income Officer x 1

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

TenderAmendment

27 Oct 2023 at 10:40

Tender Notice
Tender

27 Oct 2023 at 10:39

Tender Notice
Summary of the contracting process

The Sandwell Metropolitan Borough Council has issued a tender for an Income Officer position, with a contract value of £6,176.04 GBP. The procurement method used is an Open procedure below threshold, with a tender closing date of Thursday, 2nd November 2023 at 17:00. The job is based at Sandwell Council House in Oldbury, West Midlands, and requires a minimum of 1 year experience in debt recovery techniques. The contract period starts on 6th November 2023 and ends on 31st March 2024.

This tender opportunity for an Income Officer provides a chance for service-oriented businesses with experience in income management to expand their portfolio. Companies offering recruitment services and debt recovery solutions would be well-suited to compete for this contract. The contract offers an opportunity to work with the Sandwell Metropolitan Borough Council, providing a potentially lucrative business growth avenue.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Income Officer x 1

Notice Description

Job Title: Income Officer Rate of Pay: ?12.02 per hour Hours: 37 Hours per week Location: Sandwell Council House, Freeth Street, Oldbury, B69 3DE Start Date: ASAP Contract type: Agency Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: We are seeking someone to contribute to the provision of a high quality, customer-focused Income Management Service to effectively monitor all former tenant debt and take appropriate action in accordance with established procedures. We would like applicants who can demonstrate the following: o A minimum of 1 years' experience of working in a busy team/office environment. o An understanding of debt recovery techniques. o Proven experience of delivering excellent services to customers. o Experience of working to deadlines, prioritising, and organising workload. o Proven experience of using a suite of ICT packages. o Ability to work consistently, accurately and with attention to detail. o Ability to be self-motivated, work on own initiative to achieve targets and deadlines. The post will be office based for 6-8 weeks to undertake training, this is based at Sandwell Council House, Freeth Street, Oldbury, B69 3DE. Once completed, a hybrid working pattern can be considered however office attendance will still be required weekly. Qualification requirements: Literacy & Numeracy Level 2 Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs. Please note this advert is also out with our Master Vendor You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Closing Date: Thursday 2nd November 2023 at 17:00pm Additional information: The Quotation Document(s) will be made available to suppliers who Express Interest on the Sandwell Metropolitan Borough Council Tendering Portal. To access the portal please click the following link https://in-tendhost.co.uk/sandwellmbc You will be required to log into an existing account or register a new one. Once logged in, from the top menu bar click on 'Tenders' to list all the current opportunities. Once you have found the relevant opportunity you should click on 'View Details' in order to Express Interest. Closing date for submission of quotations is Thursday 2nd November 2023 at 17:00pm Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-79a515ba-3d41-4d0d-b597-6e292c005fce
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a46ccc9a-c83b-4269-b5b7-ef9b3ccbd2fd
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79600000 - Recruitment services

Notice Value(s)

Tender Value
£6,176 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
27 Oct 20232 years ago
Submission Deadline
2 Nov 2023Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
6 Nov 2023 - 31 Mar 2024 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Karendeep Bassra
Contact Email
karendeep_bassra@sandwell.gov.uk
Contact Phone
0121 569 4766

Buyer Location

Locality
WEST MIDLANDS
Postcode
B70 8SZ
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)
Local Authority
Sandwell
Electoral Ward
West Bromwich Central
Westminster Constituency
West Bromwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-79a515ba-3d41-4d0d-b597-6e292c005fce-2023-10-27T11:40:05+01:00",
    "date": "2023-10-27T11:40:05+01:00",
    "ocid": "ocds-b5fd17-79a515ba-3d41-4d0d-b597-6e292c005fce",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "IT-230-7499-OCT261023WL",
        "title": "Income Officer x 1",
        "description": "Job Title: Income Officer Rate of Pay: ?12.02 per hour Hours: 37 Hours per week Location: Sandwell Council House, Freeth Street, Oldbury, B69 3DE Start Date: ASAP Contract type: Agency Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: We are seeking someone to contribute to the provision of a high quality, customer-focused Income Management Service to effectively monitor all former tenant debt and take appropriate action in accordance with established procedures. We would like applicants who can demonstrate the following: o A minimum of 1 years' experience of working in a busy team/office environment. o An understanding of debt recovery techniques. o Proven experience of delivering excellent services to customers. o Experience of working to deadlines, prioritising, and organising workload. o Proven experience of using a suite of ICT packages. o Ability to work consistently, accurately and with attention to detail. o Ability to be self-motivated, work on own initiative to achieve targets and deadlines. The post will be office based for 6-8 weeks to undertake training, this is based at Sandwell Council House, Freeth Street, Oldbury, B69 3DE. Once completed, a hybrid working pattern can be considered however office attendance will still be required weekly. Qualification requirements: Literacy & Numeracy Level 2 Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs. Please note this advert is also out with our Master Vendor You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Closing Date: Thursday 2nd November 2023 at 17:00pm Additional information: The Quotation Document(s) will be made available to suppliers who Express Interest on the Sandwell Metropolitan Borough Council Tendering Portal. To access the portal please click the following link https://in-tendhost.co.uk/sandwellmbc You will be required to log into an existing account or register a new one. Once logged in, from the top menu bar click on 'Tenders' to list all the current opportunities. Once you have found the relevant opportunity you should click on 'View Details' in order to Express Interest. Closing date for submission of quotations is Thursday 2nd November 2023 at 17:00pm Is a Recurrent Procurement Type? : No",
        "datePublished": "2023-10-27T11:39:48+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "79600000",
            "description": "Recruitment services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "B70 8SZ"
                    },
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "B70 8SZ"
                    },
                    {
                        "region": "West Midlands",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 5336.88,
            "currency": "GBP"
        },
        "value": {
            "amount": 6176.04,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2023-11-02T17:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2023-11-06T00:00:00Z",
            "endDate": "2024-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/a46ccc9a-c83b-4269-b5b7-ef9b3ccbd2fd",
                "datePublished": "2023-10-27T11:39:48+01:00",
                "format": "text/html",
                "language": "en",
                "dateModified": "2023-10-27T11:40:05+01:00"
            },
            {
                "id": "2",
                "description": "Additional information on how to apply for this contract",
                "url": "https://in-tendhost.co.uk/sandwellmbc/aspx/"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-115080",
            "name": "Sandwell Metropolitan Borough Council",
            "identifier": {
                "legalName": "Sandwell Metropolitan Borough Council"
            },
            "address": {
                "streetAddress": "1 Providence Place, West Bromwich",
                "locality": "West Midlands",
                "postalCode": "B70 8SZ",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Karendeep Bassra",
                "email": "karendeep_bassra@sandwell.gov.uk",
                "telephone": "0121 569 4766"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-115080",
        "name": "Sandwell Metropolitan Borough Council"
    }
}