Tender

Quotation for Delivery and Analysis of a Satisfaction Survey to Sandwell Tenants

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

TenderAmendment

21 Jul 2022 at 15:01

Tender Notice
Tender

21 Jul 2022 at 14:58

Tender Notice
Summary of the contracting process

The Sandwell Metropolitan Borough Council is currently conducting an open tender for the delivery and analysis of a satisfaction survey aimed at its tenants. This procurement process, titled "Quotation for Delivery and Analysis of a Satisfaction Survey to Sandwell Tenants," falls under the category of research and development services. The tender is set to close on 4th August 2022 at 15:00 hrs, with the contract period commencing on 1st September 2022 and concluding on 30th April 2023. The primary aim is to gather tenant feedback to enhance services, particularly in light of the new Consumer Standards Framework mandated for April 2023. The survey will be conducted throughout Sandwell, which has a housing stock of approximately 28,000 properties.

This tender presents an excellent opportunity for businesses specialising in research and development consultancy services, particularly those with experience in executing tenant satisfaction surveys. Companies capable of providing innovative methodologies for survey delivery and data analysis will find this tender particularly relevant. Additionally, enterprises familiar with the public sector procurement process and those that can demonstrate a thorough understanding of demographic data analysis are encouraged to apply, as they will be well-positioned to meet the council's needs.

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Notice Information

Notice Title

Quotation for Delivery and Analysis of a Satisfaction Survey to Sandwell Tenants

Notice Description

Quotation for Delivery and Analysis of a Satisfaction Survey to Sandwell Tenants Sandwell Council's Housing Service would like to deliver a satisfaction survey to tenants in September 22. This will enable the council to collect feedback from tenants to help shape and improve services. Following survey delivery, an analysis is to be completed and findings to be presented back to the council shortly after. Delivering the survey in Autumn 2022 offers a chance to trial and evaluate the chosen methodology, delivery approach and analysis ahead of next year, when delivering an annual tenant satisfaction survey will be a requirement of the new April 2023 Consumer Standards Framework. Sandwell has a housing stock of 27,307 properties which rises to 28,000 when including the private finance initiative properties. We collect data on the demographics of tenants including gender, age, ethnicity, and the proportion of tenants with disabilities. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents. In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to' Opt-In'. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system please contact the In-tend support team on 0844 272 8810. Closing date: Thursday 04 August 2022 at 15:00hrs Additional information: Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7ad8757b-fc07-45b0-8e6d-4b7638b1fdb8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/367b3e42-09e9-43b1-b122-9101e71bce5a
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

CPV Codes

73000000 - Research and development services and related consultancy services

73200000 - Research and development consultancy services

73220000 - Development consultancy services

Notice Value(s)

Tender Value
£20,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jul 20223 years ago
Submission Deadline
4 Aug 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Sep 2022 - 30 Apr 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B69 3DB
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)
Local Authority
Sandwell
Electoral Ward
Oldbury
Westminster Constituency
West Bromwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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