Award

South Kesteven DC Integrated Housing Management System

WELLAND PROCUREMENT UNIT

This public procurement record has 1 release in its history.

Award

19 Apr 2022 at 14:26

Summary of the contracting process

The South Kesteven District Council, through the Welland Procurement Unit, has completed a tender for an Integrated Housing Management System, valued at £776,981. This procurement falls under the software package and information systems category (CPV code: 48000000) and is executed via a selective method, using a call-off from the Crown Commercial Services Framework RM3821, Lot 2B - Environment and Planning. The contract commenced on 14th April 2022 and is set to run until 31st March 2029, with the tender period concluding on 24th January 2022. The delivery address for the service is located in Grantham, England, at postal code NG31 6PZ.

This tender presents significant growth opportunities for SMEs, particularly those specialising in software development and customer relationship management systems for the housing sector. Businesses that offer innovative IT solutions, particularly those that can integrate features such as real-time reporting, user-friendly online portals for tenants and contractors, and effective case management workflows, would be well-positioned to compete. The focus on enhancing customer experience and operational efficiency makes this contract particularly attractive for providers able to meet the specific needs outlined by the council.

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Notice Title

South Kesteven DC Integrated Housing Management System

Notice Description

South Kesteven District Council has tendered for the provision of an Integrated Housing Management solution, run via Further Competition from the Crown Commercial Services Framework RM3821, Lot 2B - Environment and Planning. The aims/objectives/service priorities for this contract are: A full CRM (Customer Record Management) dashboard highlighting the customer their tenancies, properties, historic contacts and ongoing cases/needs Our staff to live view and update details whilst in a tenant's home Tenants and leaseholders to view their accounts, request repairs, and manage their details from online portals at anytime of the day or night Our contractors to receive and update works orders and programmes of works via an online contractor portal Customer complaints, Anti-Social Behaviour cases, to be stored and managed through effective system-based workflows Real time reporting enabling true business led decisions to be taken These are just a few benefits that can be realised from procuring and implementing a new Integrated Housing Management System.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7df50b56-ecd9-4af1-acca-57828ce5640a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5a138a51-f59a-4b60-99fb-37df0e869298
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

50 - Repair and maintenance services


CPV Codes

48000000 - Software package and information systems

50324100 - System maintenance services

50334400 - Communications system maintenance services

Notice Value(s)

Tender Value
£776,981 £500K-£1M
Lots Value
Not specified
Awards Value
£776,981 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
19 Apr 20223 years ago
Submission Deadline
24 Jan 2022Expired
Future Notice Date
Not specified
Award Date
13 Apr 20223 years ago
Contract Period
13 Apr 2022 - 31 Mar 2029 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WELLAND PROCUREMENT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GRANTHAM
Postcode
NG31 6PZ
Post Town
Nottingham
Country
England

Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF3 Lincolnshire
Small Region (ITL 3)
TLF30 Lincolnshire CC
Delivery Location
Not specified

Local Authority
South Kesteven
Electoral Ward
Grantham St Wulfram's
Westminster Constituency
Grantham and Bourne

Supplier Information

Number of Suppliers
1
Supplier Name

AAREON

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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