Award

WSFT - Managed Service - Estates - Laundry & Linen

WEST SUFFOLK NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

20 Mar 2026 at 14:36

Award Notice
Summary of the contracting process

West Suffolk NHS Foundation Trust, headquartered in Bury St Edmunds, procured a managed service for laundry and linen under the contract titled "WSFT - Managed Service - Estates - Laundry & Linen". The process falls within the industry category of laundry management services and employs a selective procurement method, specifically a call-off from a framework agreement. The contract commenced on 1st January 2026 and will run until 31st December 2027. The award phase was completed with the contract being awarded on 4th November 2025, offering a total value of £2,759,008 GBP.

This tender presents significant opportunities for businesses that specialise in comprehensive linen management services. Large enterprises, specifically those with capabilities in IT-based monitoring systems, reusable surgical packs, and return-to-sender laundering, are ideally suited to compete. The successful supplier is SYNERGY HEALTH MANAGED SERVICES LIMITED, indicating that similar large-scale businesses may have a competitive edge. The contract entails provisions for clean linen and uniforms, collection and processing, repairs, alterations, and more, showcasing various avenues for business growth within this service category.

Find more tenders on our Open Data Platform.
How relevant is this notice?

Notice Information

Notice Title

WSFT - Managed Service - Estates - Laundry & Linen

Notice Description

Provision for a Linen & Laundry managed Service to West Suffolk NHS Foundation Trust (WSH) to deliver the following: a) Provision of Clean Linen to point of use; b) Provision of clean uniforms to Authority Staff; c) Collection and processing of Used Linen; d) Repairs and alterations to Linen; e) Provision of return to sender laundering service; f) Provision of Clean Theatre Linen; g) Provision of IT based monitoring systems / RFID tagging for stock control of RTS items; h) Provision of reusable surgical packs including drapes and gowns

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-7e7cc079-f730-44f2-9db6-2a20bbc26f87
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a771e701-58c1-46d1-9b16-4db1b7944a70
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

98 - Other community, social and personal services

CPV Codes

98311100 - Laundry-management services

Notice Value(s)

Tender Value
£6,897,520 £1M-£10M
Lots Value
Not specified
Awards Value
£2,759,008 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Mar 20262 weeks ago
Submission Deadline
1 Apr 2025Expired
Future Notice Date
Not specified
Award Date
4 Nov 20255 months ago
Contract Period
1 Jan 2026 - 31 Dec 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
WEST SUFFOLK NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BURY ST EDMUNDS
Postcode
IP33 2QZ
Post Town
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH64 West Suffolk
Delivery Location
Not specified
Local Authority
West Suffolk
Electoral Ward
Southgate
Westminster Constituency
Bury St Edmunds and Stowmarket

Supplier Information

Number of Suppliers
1
Supplier Name

SYNERGY HEALTH MANAGED SERVICES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-7e7cc079-f730-44f2-9db6-2a20bbc26f87-2026-03-20T14:36:57Z",
    "date": "2026-03-20T14:36:57Z",
    "ocid": "ocds-b5fd17-7e7cc079-f730-44f2-9db6-2a20bbc26f87",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-3447900D0O000000rwimUAA",
        "title": "WSFT - Managed Service - Estates - Laundry & Linen",
        "description": "Provision for a Linen & Laundry managed Service to West Suffolk NHS Foundation Trust (WSH) to deliver the following: a) Provision of Clean Linen to point of use; b) Provision of clean uniforms to Authority Staff; c) Collection and processing of Used Linen; d) Repairs and alterations to Linen; e) Provision of return to sender laundering service; f) Provision of Clean Theatre Linen; g) Provision of IT based monitoring systems / RFID tagging for stock control of RTS items; h) Provision of reusable surgical packs including drapes and gowns",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "98311100",
            "description": "Laundry-management services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "IP33 2QZ"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 2759008,
            "currency": "GBP"
        },
        "value": {
            "amount": 6897520,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-04-01T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2026-01-01T00:00:00Z",
            "endDate": "2027-12-31T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-269098",
            "name": "West Suffolk NHS Foundation Trust",
            "identifier": {
                "legalName": "West Suffolk NHS Foundation Trust"
            },
            "address": {
                "streetAddress": "Hardwick Lane",
                "locality": "Bury St Edmunds",
                "postalCode": "IP33 2QZ",
                "countryName": "GB"
            },
            "contactPoint": {
                "name": "Ben Pharoah",
                "email": "tenders@wsh.nhs.uk",
                "telephone": "01284713000"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-332572",
            "name": "SYNERGY HEALTH MANAGED SERVICES LIMITED",
            "identifier": {
                "legalName": "SYNERGY HEALTH MANAGED SERVICES LIMITED"
            },
            "address": {
                "streetAddress": "Synergy Lms, Ascot Drive DE24 8HE"
            },
            "details": {
                "scale": "large"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-269098",
        "name": "West Suffolk NHS Foundation Trust"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-7e7cc079-f730-44f2-9db6-2a20bbc26f87-1",
            "status": "active",
            "date": "2025-11-04T00:00:00Z",
            "datePublished": "2026-03-20T14:36:57Z",
            "value": {
                "amount": 2759008,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-332572",
                    "name": "SYNERGY HEALTH MANAGED SERVICES LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-01-01T00:00:00Z",
                "endDate": "2027-12-31T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/a771e701-58c1-46d1-9b16-4db1b7944a70",
                    "datePublished": "2026-03-20T14:36:57Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}