Award

Agency Employee Customer Programme Lead

SEDGEMOOR DISTRICT COUNCIL

This public procurement record has 1 release in its history.

Award

29 Jul 2022 at 09:10

Award Notice
Summary of the contracting process

The procurement process for the role of "Agency Employee Customer Programme Lead," initiated by Sedgemoor District Council, falls under the services industry, specifically focusing on customer services. Located in England, this contract had a total value of £50,000 and was awarded to Permanent Futures Limited on 31 March 2022. The contract period extends from 1 April 2022 to 31 March 2023. The tender period closed on 1 March 2022, marking the end of the competitive bidding phase for this opportunity.

This tender presents a significant opportunity for businesses specialising in customer service solutions, particularly small and medium enterprises (SMEs). With the buying organisation being a local council, those with experience in public sector contracts, customer programme management, and service delivery would be well-positioned to compete for similar future contracts. Engaging with local councils can not only enhance visibility in the public procurement landscape but also provide sustained growth avenues for businesses in this sector.

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Notice Information

Notice Title

Agency Employee Customer Programme Lead

Notice Description

Agency Employee Customer Programme Lead working within Customer Access

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8702ecc7-e660-4f05-a61e-c3bdee83e2e0
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6a6f5dea-b9e4-4c4d-ba8e-81ae5e262305
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not applicable
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79342300 - Customer services

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
£50,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20223 years ago
Submission Deadline
1 Mar 2022Expired
Future Notice Date
Not specified
Award Date
30 Mar 20223 years ago
Contract Period
31 Mar 2022 - 31 Mar 2023 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SEDGEMOOR DISTRICT COUNCIL
Contact Name
Jo Hutchins
Contact Email
joanna.hutchins@sedgemoor.gov.uk
Contact Phone
01278435217

Buyer Location

Locality
BRIDGWATER
Postcode
TA6 3AR
Post Town
Taunton
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK62 Somerset
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Somerset
Electoral Ward
Bridgwater South
Westminster Constituency
Bridgwater

Supplier Information

Number of Suppliers
1
Supplier Name

PERMANENT FUTURES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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