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EPOS and On-line Ticketing System - Preston Hall Museum

Stockton on Tees Borough Council

This public procurement record has 1 release in its history.

Award

22 May 2025 at 16:25

Award Notice
Summary of the contracting process

The public procurement process for the Electronic Point of Sale (EPOS) and Online Ticketing System at Preston Hall Museum has been conducted by Stockton-on-Tees Borough Council. Categorised under Software packages and information systems (CPV code 48000000), this tender is identified as a service procurement. The contracting process, using a "Restricted Quotation Procedure," progressed through to the award stage, successfully completed by April 2025. Visisoft Limited has been awarded the contract with services scheduled from 14th April 2025 to 13th April 2030. The museum, located in the North East of the United Kingdom, will benefit from a streamlined system handling ticket sales, CRM functionalities, and point of sale operations, resulting in a contract valued at £90,081.40.

This tender presents significant growth opportunities for businesses specialising in software and CRM solutions, particularly those focused on streamlining sales and revenue management systems. Companies such as small and medium-sized enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs) with capability in managing, developing, or supplying integrated software systems are well-positioned to compete in similar tenders. The focus on improving sales processes and customer management at a well-regarded cultural institution underscores the potential for industry players to showcase sophisticated technological solutions. As technology continues to underpin business operations across sectors, those with innovation-driven offerings stand to benefit greatly.

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Notice Information

Notice Title

EPOS and On-line Ticketing System - Preston Hall Museum

Notice Description

EPOS and Booking/Ticketing CRM system, that provides a revenue management system which allows the business to make its sales processes simpler and smoother for customers. This includes general ticket sales via admissions desk and online sales, CRM, some temporary events, exhibitions and tours admission, access control, retail POS and stock management, online retail sales, POS, and sales reporting.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-877138b4-910d-4405-96ad-39ce6041344f
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fd69956a-3fc9-4849-82dd-2a4c29ec95cb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Restricted Quotation Procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£90,081 Under £100K
Lots Value
Not specified
Awards Value
£90,081 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 May 20251 years ago
Submission Deadline
7 Mar 2025Expired
Future Notice Date
Not specified
Award Date
1 Apr 20251 years ago
Contract Period
14 Apr 2025 - 13 Apr 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Stockton on Tees Borough Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
STOCKTON-ON-TEES
Postcode
TS19 1SF
Postcode Area
Cleveland
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
TLC North East (England)
Local Authority
Stockton-on-Tees
Electoral Ward
Stockton Town Centre
Westminster Constituency
Stockton North

Supplier Information

Number of Suppliers
1
Supplier Name

Visisoft Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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