EPOS and On-line Ticketing System - Preston Hall Museum

STOCKTON-ON-TEES BOROUGH COUNCIL

There is 1 contract in this contracting process.

Summary of the contracting process

The public procurement process for the Electronic Point of Sale (EPOS) and Online Ticketing System at Preston Hall Museum has been conducted by Stockton-on-Tees Borough Council. Categorised under Software packages and information systems (CPV code 48000000), this tender is identified as a service procurement. The contracting process, using a "Restricted Quotation Procedure," progressed through to the award stage, successfully completed by April 2025. Visisoft Limited has been awarded the contract with services scheduled from 14th April 2025 to 13th April 2030. The museum, located in the North East of the United Kingdom, will benefit from a streamlined system handling ticket sales, CRM functionalities, and point of sale operations, resulting in a contract valued at £90,081.40.

This tender presents significant growth opportunities for businesses specialising in software and CRM solutions, particularly those focused on streamlining sales and revenue management systems. Companies such as small and medium-sized enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs) with capability in managing, developing, or supplying integrated software systems are well-positioned to compete in similar tenders. The focus on improving sales processes and customer management at a well-regarded cultural institution underscores the potential for industry players to showcase sophisticated technological solutions. As technology continues to underpin business operations across sectors, those with innovation-driven offerings stand to benefit greatly.

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EPOS and On-line Ticketing System - Preston Hall Museum

STOCKTON-ON-TEES BOROUGH COUNCIL

Contract Timeline

Publication Date

22nd May 2025 15:25:26 PM
Contract Summary

EPOS and Booking/Ticketing CRM system, that provides a revenue management system which allows the business to make its sales processes simpler and smoother for customers. This includes general ticket sales via admissions desk and online sales, CRM, some temporary events, exhibitions and tours admission, access control, retail POS and stock management, online retail sales, POS, and sales reporting.
Contract Details

Open Contracting ID

ocds-b5fd17-877138b4-910d-4405-96ad-39ce6041344f

Publication Source

Contracts Finder

Procurement Stage

Award

Procurement Method

N/A

Procurement Method Details

Other - Restricted Quotation Procedure

Procurement Category

Services

Tender Suitability

SME VCSE

Framework / DPS
Contract Classification

CPV Code(s)

48000000

CPV Division(s)

48 - Software package and information systems
Awarding Authority

STOCKTON-ON-TEES BOROUGH COUNCIL

Buyer Name

Buyer Email

m.hutchinson@stockton.gov.uk

Buyer Phone

01642 528471

Buyer Address

Dunedin House, Columbia Drive

STOCKTON-ON-TEES

TS191SF

England
Awarded Supplier(s)

Supplier Name(s)

VISISOFT LIMITED

View contract on Contracts Finder

EPOS and On-line Ticketing System - Preston Hall Museum

STOCKTON-ON-TEES BOROUGH COUNCIL

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)