Award

UK SBS PS17229 High-Quality Consumer Complaints Data

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 3 releases in its history.

Award

23 Mar 2018 at 07:51

Award Notice
TenderAmendment

03 Nov 2017 at 16:49

Tender Notice
Tender

03 Nov 2017 at 14:10

Tender Notice
Summary of the contracting process

The UK Shared Business Services Limited is running a tender for "UK SBS PS17229 High-Quality Consumer Complaints Data" in the IT services sector, specifically under the category of consulting and software development. The procurement process is currently in the Award stage, with the contract value estimated at £50,000 and a minimum value of £20,000. The deadline for bid submissions was on 17 November 2017, and the contract period is set to run from 7 December 2017 to 6 December 2020. The services will be delivered to a delivery address located in London, United Kingdom.

This tender presents significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) looking to expand their offerings in data management and analytics. Companies specialising in providing high-quality data, digital infrastructure, and IT consultancy are well-suited to compete for this contract, which demands expertise in consumer complaints data management for consumer protection organisations. Engaging in such a tender can help businesses enhance their visibility in the market and contribute positively to public service delivery.

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Notice Information

Notice Title

UK SBS PS17229 High-Quality Consumer Complaints Data

Notice Description

The final date and time for the submission of bids is 17/11/2017 at 14:00 The requirement is for high quality consumer complaints data (as defined in the 'Requirements' section below) for use by consumer protection organisations. The development of the digital infrastructure required to deliver this data is an essential prerequisite, but is ultimately ancillary to the supply of high quality data. To ensure compatibility with the internal systems of the data owners, the contractor must deliver both the high quality data and all necessary data infrastructure. Note : Please disregard any content in this notice that requests your organisation "to apply directly to the buyer" as this unfortunately a system generated error, that is outside of the Contracting Authorities control . All tender information MUST be submitted through the CCS eSourcing Portal. Please ensure you review all attached information to ensure a full understanding of this requirement. All attachments can be found with the RFx attachments tab within the Emptoris System. This contract will be awarded based on the evaluation criteria set out in the ITQ document. How to Apply As part of the strategic alliance between UK Shared Business Services Ltd (UK SBS) and Crown Commercial Service (CCS), UK SBS will be using the CCS eSourcing Suite for this procurement. To register on the CCS eSourcing portal please follow the details contained within the Additional Information section of this notice. If you are already registered on the CCS eSourcing portal and wish to register your interest in this opportunity please email; expressionofinterest@crowncommercial.gov.uk Your email must clearly state: * the name and reference for the procurement you wish to register for; * the name of the registered Bidder; * the name and contact details for the registered individual sending the email. Additional information: DO NOT APPLY DIRECTLY TO BUYER All submissions will be assessed in accordance with the Public Contracts Regulations 2015, for procurement values that exceed Regulation 5 (Threshold amounts) Responses must be received by the date in the bid documents. Responses received outside or concurrently using the eSourcing process will not be accepted or considered further for this opportunity. How to Register on the CCS eSourcing Suite Full details of this opportunity can be found on the e-sourcing portal please follow instructions below. If you have not yet registered on the eSourcing Suite, this can be done online at https://gpsesourcing.cabinetoffice.gov.uk by following the link 'Register for CCS eSourcing'. Please note that, to register, you must have a valid DUNS number (as provided by Dun and Bradstreet) for the organisation which you are registering, who will be entering into a contract if invited to do so. Once you have registered on the eSourcing Suite, a registered user can express an interest for a specific procurement. This is done by emailing expressionofinterest@crowncommercial.gov.uk. Your email must clearly state: * name and reference for the procurement you wish to register for; * name of the registered Bidder; * name and contact details for the registered individual sending the email. Crown Commercial Service will process the email and then enable the Bidder to access the procurement online via the e-Sourcing Suite. The registered user will receive a notification email to alert them once this has been done. The Sourcing documents can then be accessed on the eSourcing Suite at: https://gpsesourcing.cabinetoffice.gov.uk using the instructions detailed in the Specification documents within Contracts Finder. As a user of the e-Sourcing Suite you will have access to Emptoris email messaging service which facilitates all messages sent to you and from you in relation to any specific RFX event.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8a9b84ef-511c-4ec9-84b9-ec2891cb11da
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/adc4dbe5-efc3-4176-bc8f-2484174691ef
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - Below Threshold
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£50,000 Under £100K
Lots Value
Not specified
Awards Value
£92,700 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Mar 20187 years ago
Submission Deadline
17 Nov 2017Expired
Future Notice Date
Not specified
Award Date
27 Nov 20178 years ago
Contract Period
7 Dec 2017 - 6 Dec 2020 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Owen Lister
Contact Email
professionalservices@uksbs.co.uk
Contact Phone
017930867005

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Post Town
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
TLI London
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

RESOLVING

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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