Notice Information
Notice Title
Catering Concession Tender
Notice Description
The contract will run from January 2024 for five years on a fully commercial concession basis wherein the appointed caterer shall pay a percentage of sales turnover to the Museum by way of a concession payment supported by a fixed guaranteed annual sum. The catering contract at the Museum comprises the following interdependent elements: * The main visitor cafe in Building 52 (which operates and is referred to as the Hendon Kitchen). The building also houses the main kitchen for the public and event catering operations, and the Hendon Kitchen Function Room (also known as the 601 Room). An assisted service operates from the counter. There is a hot counter, as well as refrigerated and ambient display, and most items are taken to the table by customers at the point of payment. A small number of items, such as panini, are produced/heated to order and delivered to the table by servers. * The additional visitor cafe near the main entrance and adjacent to the shop (referred to as the Hangar 1 Cafe). This is a high footfall area within the Museum and the cafe is well situated to take advantage of it at peak times. The cafe opens from 10:00 to 17:00 at the weekends and during school holidays only although it can be opened during the week in response to demand. * Event Catering referred to as Event Catering Services. There are 14 function spaces available for corporate guests, internal stakeholders, and others to hire in the Museum. These range from purpose built modern conference rooms to historic aircraft halls to outdoor spaces. Some are available during museum opening hours while others such as the aircraft halls can only be used in the evening when the museum is closed to the public. * Event Catering Sales and Marketing. The appointed Caterer will be required to proactively maximise sales in the Catering Facilities. This means identifying target markets, communicating the offer through appropriate effective media to generate leads, showing prospective clients around the site, confirming bookings, managing the diary, and dealing with payments (before delivering the events themselves). To deliver this requirement, the Caterer is expected to maintain a sales and marketing presence at site. It is expected this will comprise a Sales Manager at a minimum, plus such additional team members as the Caterer believe necessary to unlock the potential of the site.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-8b941b02-325e-48d7-959c-00a55655b507
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/64b1ef39-fc65-4357-b1ba-2b15ae5d1b4b
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (above threshold)
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
55 - Hotel, restaurant and retail trade services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
55500000 - Canteen and catering services
79952000 - Event services
Notice Value(s)
- Tender Value
- £7,500,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 28 Jul 20232 years ago
- Submission Deadline
- 4 Sep 2023Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 4 Jan 2024 - 3 Jan 2029 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ROYAL AIR FORCE MUSEUM ENTERPRISES LTD.
- Contact Name
- Alex Coffin
- Contact Email
- alex@boyd-thorpe-associates.co.uk
- Contact Phone
- 07743897366
Buyer Location
- Locality
- HENLEY-ON-THAMES
- Postcode
- RG9 3YX
- Post Town
- Reading
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ1 Berkshire, Buckinghamshire and Oxfordshire
- Small Region (ITL 3)
- TLJ14 Oxfordshire CC
- Delivery Location
- Not specified
-
- Local Authority
- South Oxfordshire
- Electoral Ward
- Henley-on-Thames
- Westminster Constituency
- Henley and Thame
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/64b1ef39-fc65-4357-b1ba-2b15ae5d1b4b
28th July 2023 - Opportunity notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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