Planning

Birmingham Children's Trust - Market Sounding: Out of hours telephone messaging service

BIRMINGHAM CITY COUNCIL

This public procurement record has 1 release in its history.

Planning

02 Dec 2020 at 00:12

Market Engagement Notice
Summary of the contracting process

The Birmingham Children's Trust is currently in the planning stage of the procurement process for an out-of-hours telephone messaging service, identified by the title "Birmingham Children's Trust - Market Sounding: Out of hours telephone messaging service." This initiative is categorised under emergency telephones, specifically aimed at enhancing support for children's social care in the West Midlands, United Kingdom. A key milestone for this engagement is the deadline for feedback, set for 18 December 2020, which aims to gather insights from potential providers on their interest and capabilities for delivering the service.

This procurement presents a valuable opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in telecommunication services or emergency support systems. Businesses capable of providing reliable call handling solutions and experienced in social care may find this tender particularly beneficial. Engaging in this market consultation could enable providers to showcase their services and potentially lead to future procurement opportunities with the Birmingham Children's Trust.

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Notice Information

Notice Title

Birmingham Children's Trust - Market Sounding: Out of hours telephone messaging service

Notice Description

The Birmingham Children's Trust (BCT) Emergency Duty Team (EDT) service provides out of hours emergency cover for children's social care Monday to Friday between 17:15 and 08:45 (16:15 on Friday), and provides weekend cover for Saturday, Sunday and Bank Holidays. The service is made up of Professional Support staff who deal with call handling, and a Social Work team. Monday to Friday the EDT professional support staff work until 00.45, Monday to Thursday and 23.45 Friday and on weekends and bank holidays from 8.45 - 00.45. When the professional support staff, are off duty Social Workers will pick up calls where possible, if at any times during the PSS working hours, or when Social Workers are not available to pick up calls a call handling service is required to manage calls coming into the service. The purpose of this market sounding exercise is to seek feedback from Providers on the interest in delivering the out of hours service for the Trust. This survey outlines the general requirements to enable potential providers to explain their capabilities and experience in delivering this service. Should this exercise lead to a procurement, the potential bidders will not be prejudiced by any response or failure to respond to this market consultation or any further consultations on this matter. Potential bidders must also note that a response to this notice does not guarantee an invitation to participate in this or any future procurement that the Trust may conduct, nor that the Trust will procure any such supply and services or accepts any proposals offered Please click on the link to complete the online survey https://www.birminghambeheard.org.uk/economy/b34b8383/ Deadline for document return is 1700 hours on 18th December 2020

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8daccc8c-42dd-41e9-b4f4-1167adef198b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/360daaeb-a981-4054-8917-f1dc61d6130e
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Market Engagement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment

CPV Codes

32552120 - Emergency telephones

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 Dec 20205 years ago
Submission Deadline
Not specified
Future Notice Date
18 Dec 2020Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
BIRMINGHAM CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B4 7WB
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG West Midlands (England)
Local Authority
Birmingham
Electoral Ward
Newtown
Westminster Constituency
Birmingham Ladywood

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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