Planning

Robotic Process Automation

SLOUGH BOROUGH COUNCIL

This public procurement record has 2 releases in its history.

Planning

29 Mar 2022 at 10:35

Planned Procurement Notice
Planning

24 Mar 2022 at 15:31

Planned Procurement Notice
Summary of the contracting process

The procurement process is being facilitated by Slough Borough Council, focusing on the project titled "Robotic Process Automation." This initiative falls under the business transaction and personal business software package industry category and is aimed at addressing the increasing demands on the council's Revenues, Benefits and Charges Service. The procurement is currently in the planning stage, with a Request for Information (RFI) set to gather insights from potential suppliers. Key deadlines include the RFI response due by 12:00 noon on 8th April 2022, with the procurement process anticipated to begin shortly thereafter. The contract period is planned from 1st July 2022 to 30th June 2025.

This tender presents valuable opportunities for businesses specialising in robotic process automation, particularly those with experience in automating high-volume transactions. Companies that can demonstrate a proven track record of successful automation solutions, especially with systems similar to the Capita Academy Revenues and Benefits System, will be well-positioned to participate. Small and medium-sized enterprises (SMEs) are encouraged to engage, as the council has indicated that they are suitable for this procurement. The involvement in this project could significantly enhance operational efficiencies within Slough’s services, creating a favourable environment for innovative automation providers to expand their business offerings.

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Notice Information

Notice Title

Robotic Process Automation

Notice Description

Slough's Revenues, Benefits and Charges Service is responsible for the collection and administration of Council Tax for c56,000 households, Business Rates for c3000 businesses and Council Rents as well as the Administration and payment of Housing Benefit and Council Tax Support to approx. 12,000 Households. Like many Revenues and Benefit services Slough has seen increases in workloads and additional demands by the DWP at the same time as reduced funding and resourcing pressures. The service needs to do more for less and is looking at opportunities to automate high volume transactions. The Service has identified a number of key transactions that it feels are suited to robotic automation and is seeking a supplier to deliver a proven solution to these and to offer additional opportunities to automate further processes where the business case is proven. The service would expect suppliers to have a track record (at least 2 years of operation) of delivering the automation of the key processes identified onto the Capita Academy Revenues and Benefits System, this should be backed up with appropriate reference sites. Solutions should be legislatively appropriate and meet the requirements of the DWP and other Government agencies as required. The Council issuing an RFI for which your response would be appreciated. Guidance for completion 1. Information supplied in response to this RFI, and any discussions throughout the duration of the market engagement process, will not be subjected to formal evaluation or scoring. To maximise the benefits from the market engagement and best inform the ITT and service requirements, suppliers are encouraged to participate and be as open and detailed in their responses as much as possible. This is not a shortlisting process and will not prejudice any future procurement exercise. 2. Please note the deadline for completing and returning this RFI document is 12:00 noon UK time on Friday 8th April 2022. Responses to this document, and all other communication/queries relating to this market engagement stage, must be sent by e-mail to craig.lorne@slough.gov.uk. The Council will then analyse the responses and look to refine the requirements ahead of a procurement process, expected to commence in the very near future. Your responses will shape both the requirement and route.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8dd5afaf-fb36-4d77-8b4c-b6360ea6b7bb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0ea8b5d5-2635-451a-b83a-86c069509522
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planned Procurement Notice
Procurement Type
Standard
Procurement Category
Not specified
Procurement Method
Not Specified
Procurement Method Details
Other - To be determined
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48400000 - Business transaction and personal business software package

Notice Value(s)

Tender Value
£1
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
29 Mar 20223 years ago
Submission Deadline
Not specified
Future Notice Date
1 May 2022Expired
Award Date
Not specified
Contract Period
30 Jun 2022 - 30 Jun 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SLOUGH BOROUGH COUNCIL
Contact Name
Craig Lorne
Contact Email
craig.lorne@slough.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SLOUGH
Postcode
SL1 2EL
Post Town
Slough
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ15 Berkshire East
Delivery Location
Not specified
Local Authority
Slough
Electoral Ward
Herschel Park
Westminster Constituency
Slough

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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