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CSP26493 - Employee Assistance Programme (EAP)

UK SHARED BUSINESS SERVICES LIMITED

This public procurement record has 1 release in its history.

Award

29 Jul 2026 at 10:55

Award Notice
Summary of the contracting process

UK Shared Business Services Limited procured an Employee Assistance Programme (EAP) service for UK Research and Innovation (UKRI). The service supports all UKRI staff across multiple locations, and extends to employees’ family members. Its purpose is to support emotional wellbeing, employee benefits and wellbeing programmes, and UKRI’s health and safety responsibilities through best-practice provision. This is a health and wellbeing service, classified under miscellaneous health services (CPV 85140000). The appointed provider replaces UKRI’s existing EAP contract. The requirement is suitable for small and medium-sized enterprises. Delivery covers UKRI’s workforce across multiple locations rather than a single site, so relevant suppliers need to be able to provide a consistent service to employees in different locations.

This procurement is complete and has been awarded. UK Shared Business Services Limited appointed People Asset Management Ltd on 20 July 2026 following a Rapid Award exercise using the RM6296 Occupational Health and Related Services dynamic purchasing system. It was run as a selective call-off from that system, with submissions closing on 19 July 2026 at 11:00. The awarded value is £100,000. The contract runs from 2 November 2026 to 1 November 2027. UKRI has an option to extend it by up to one further year, but is not obliged to do so. The award is active and the tender status is complete. There was one awarded supplier, People Asset Management Ltd, and the procurement was conducted as a service requirement rather than separate lots.

For a future requirement of this kind, credible suppliers will need a proven Employee Assistance Programme capable of supporting the emotional wellbeing of employees and their family members across a multi-location UK research organisation. Relevant strengths include experience delivering occupational health or related wellbeing services, reliable access and referral arrangements for a dispersed workforce, and the capacity to provide a consistent service at organisational scale. Providers should be able to demonstrate sound employee-support practice, appropriate health and safety awareness, and delivery aligned with recognised best practice. The award to an SME shows that the requirement can be delivered by a focused specialist as well as a larger provider, while experience of government or public-sector service routes would help suppliers compete through a similar dynamic purchasing system call-off.

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Notice Information

Notice Title

CSP26493 - Employee Assistance Programme (EAP)

Notice Description

***Please note that this is an award notice and not a call for competition*** This procurement was awarded following a Rapid Award exercise via the RM6296 - Occupational Health and Related Services DPS. To enable UK Research and Innovation (UKRI) to fulfil their obligations to employees, and to assist with their Employee Benefit and Wellbeing programmes, UKRI have appointed a supplier for Employee Assistance Programme (EAP) Service for all staff across multiple locations. This supplier will replace the current Employee Assistance Programme (EAP) Contract that will be ending this year. It is UKRI policy to provide and look after the emotional wellbeing of their employees and family members and to employ best practice to ensure the health and safety of its employees. The Contract will run for an initial term of one (1) year, with an option for the Authority to extend the Contract for a further period of up to one (1) year. The Authority is under no obligation to exercise this extension option.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8ebe820d-8cf3-4061-8376-4e4371f425b9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d9f40173-c8bf-4e0c-b215-92b97b37bc75
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85140000 - Miscellaneous health services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£100,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jul 20262 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
20 Jul 20262 months ago
Contract Period
2 Nov 2026 - 1 Nov 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK SHARED BUSINESS SERVICES LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Postcode Area
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

People Asset Management Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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