Tender

Leisure Management System

UNIVERSITY OF CUMBRIA

This public procurement record has 3 releases in its history.

TenderAmendment

24 Apr 2024 at 13:55

Tender Notice
TenderAmendment

22 Apr 2024 at 14:53

Tender Notice
Tender

22 Apr 2024 at 13:20

Tender Notice
Summary of the contracting process

The University of Cumbria has issued a tender for a Leisure Management System. The system aims to enhance customer service and business efficiency by providing an online self-service portal for Sports Centres in Lancaster, Carlisle, and Ambleside. Integration with existing university systems, such as student records and HR systems, is crucial. The procurement involves services within the software package and information systems category. The tender deadline is 12th May 2024, with the contract period starting on 1st July 2024 and ending on 30th June 2027.

This tender presents an opportunity for businesses offering software services, especially those experienced in leisure management systems and customer service solutions. Small and medium-sized enterprises (SMEs) may find this tender particularly suitable. Businesses interested in providing Software as a Service and meeting strict compliance standards like PCI DSS are encouraged to consider bidding. The University of Cumbria seeks vendors capable of delivering continuous support and system updates to enhance customer experience.

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Notice Information

Notice Title

Leisure Management System

Notice Description

This tender is for a leisure management system (LMS) for our Sports Centres. The University has a sports centre at its campuses in Lancaster, Carlisle and Ambleside. Our extant LMS has been in operation since 2012. The University is seeking a system providing customers with an online self-service portal facilitating joining, bookings, payment administration (including direct debit management and/or recurring card payment), account management, with access to these functions via a range of devices including smartphones. The new system must include a reporting tool with standard reports and dashboards. Of particular interest to us is functionality to allow us to improve customer service and improve the efficiency of our business. Integration with existing University systems is important to the University. Such systems include: Student records system (Tribal SITS) HR system (ResourceLink) Timetabling (Syllabus Plus) Finance system (Agresso) Authentication system for Single Sign On (Entra ID / Azure AD or SAML2) Our preferred method for the supply of the solution is as Software as a Service, completely supported by the vendor in all respects 24x7x365 including system updates and upgrades. The solution must be PCI DSS compliant, and the vendor must hold Cyber Essentials Plus accreditation or comparable certification. Additional information: Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8edf907c-1be2-47f0-b00b-92fa535998c8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8904fec4-628b-4137-8de5-00c512c1a213
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Apr 20241 years ago
Submission Deadline
13 May 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jul 2024 - 30 Jun 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF CUMBRIA
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LANCASTER
Postcode
LA1 3JD
Post Town
Lancaster
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD44 Lancaster and Wyre
Delivery Location
TLD North West (England)
Local Authority
Lancaster
Electoral Ward
Bowerham
Westminster Constituency
Lancaster and Wyre

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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