Tender

Procurement for the provision of Dental Helpline services to Bristol, North Somerset and South Gloucestershire

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Tender

30 Aug 2018 at 15:23

Tender Notice
Summary of the contracting process

The NHS South, Central and West Commissioning Support Unit is conducting a tender for the provision of Dental Helpline services across Bristol, North Somerset, and South Gloucestershire. The title of the procurement is "Procurement for the provision of Dental Helpline services," with a classification under health services. The tender is currently at the active stage, and responses are due by 11th October 2018. The contract is set to start on 1st April 2019, with a potential maximum value of £93,352 per annum, covering an initial period of two years, with an option for a one-year extension.

This tender presents significant opportunities for businesses in the healthcare sector, particularly those focused on dental services and urgent care. Smaller enterprises and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to engage in this tender, given the suitability for SMEs. Providers with experience in managing call services, triage systems, and patient bookings would find this procurement aligned with their capabilities, potentially leading to growth by securing a critical service contract in the healthcare domain.

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Notice Information

Notice Title

Procurement for the provision of Dental Helpline services to Bristol, North Somerset and South Gloucestershire

Notice Description

NHS England South West is seeking to procure Dental Helpline services for Bristol, North Somerset and South Gloucestershire. The Commissioners seek tender responses from providers who have the capability and capacity to undertake such a contract. This procurement is being carried out by NHS South, Central & West Commissioning Support Unit (SCW) on behalf of the Commissioners. The Commissioner will be contracting for the services using the National NHS Standard Contract. Contracts will be for an initial term of 2 years and are planned to commence from 1st April 2019. The maximum value of the service will be PS93,352 per annum over two years. At the discretion of the Commissioner, the contract may be extended for a further 12 months. The aim of the Dental Helpline service is to provide an accessible and equitable pathway for all callers transferred by NHS 111 within the BNSSG area region who require either urgent or routine dental care during the operational hours. This will be achieved by providing a single point of access for the effective triage and management of all dental problems, as an essential part of the delivery of urgent and routine dental care for patients residing in or visiting the BNSSG area. The Service will ensure all callers transferred by NHS 111 as having a dental need, are appropriately triaged to the most appropriate service or offered appropriate advice. The service will: - * Provide information about NHS dental services in the area * Provide appropriate advice and signposting for non-urgent dental enquiries * Book patients into dedicated urgent care slots provided by GDPs across the area Interested parties are invited to take part in an Invitation To Tender (ITT) process, based on the Open procedure, and designed to identify the Most Economically Advantageous Tender and therefore determine the incoming provider. Additional information: Interested providers will be able to view the tender opportunity via the 'current tenders' list on the e-procurement system https://in-tendhost.co.uk/scwcsu/aspx/Home Or access the opportunity directly by following the link below: https://in-tendhost.co.uk/scwcsu/aspx/ProjectManage/538 In order to access the tender documentation you will need to 'express an interest' and register on the system. Bidders are required to respond to Selection Questionnaire and ITT questions directly within the system and attach any requested documents separately to the placeholders provided. The services are healthcare services falling within Schedule 3 to the Public Contracts Regulations 2015 ("the Regulations") which are not subject to the full regime of the Regulations. The tendering process will be conducted in accordance with the requirements and flexibilities provided by Articles 74 to 76 of the Directive, and Regulations 74 to 76 of the Regulations. The Authority will run a transparent tender process, treating all Bidders equally. For the avoidance of doubt, the Authority will not be bound by the Regulations or the Treaty on the Functioning of the European Union or any other regulations or legislation except for the specific parts or circumstances that apply to the procurement of these Services. Neither the inclusion of a Bidder selection stage, nor the use of any language or terms found in the Directive or Regulations, nor the description of the procedure voluntarily adopted by the Authority ("Open", "Restricted", "Competitive Procedure with Negotiation", "Competitive Dialogue" or any other description), nor any other indication, shall be taken to mean that the Authority intends to hold itself bound by the Directive or Regulations, save by the provisions applicable to services coming within the scope of Annex XIV of the Directive / Schedule 3 of the Regulations. The Contracting Authority intends to voluntarily observe the award decision notices provisions and 10 day standstill period described in Regulation 86 of the Regulations. Unsuccessful Bidders will receive scores and reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the Bidder/application was unsuccessful. Deadline for lodging of appeals should be in accordance with Regulation 87 and Regulation 91 of the Regulations.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-8fca66d6-2e66-430e-b301-f69e637cab05
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d94b8a36-5d4f-43df-92d5-e5b5ff7c9818
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
£186,704 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Aug 20187 years ago
Submission Deadline
11 Oct 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
31 Mar 2019 - 31 Mar 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BRISTOL
Postcode
BS1 3NX
Post Town
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
TLK South West (England)
Local Authority
Bristol, City of
Electoral Ward
Central
Westminster Constituency
Bristol Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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