Award

CP1689-18 Digital Platform Development Support

DEVON COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

21 Mar 2019 at 13:47

Award Notice
Summary of the contracting process

The procurement process for the "CP1689-18 Digital Platform Development Support" has been initiated by Devon County Council (DCC), located in Exeter, South West England. The council is seeking to enhance its Blue Badge service through a digital transformation effort due to current inefficiencies in its operations. This project falls under the IT services industry category and involves a tendering process that has concluded, with the contract awarded to Truewind for a value of £45,000. The development work commenced on 4th February 2019 and is slated for completion by 5th April 2019, following a series of sprints involving a dedicated development team. The tender period ended on 31st January 2019, marking the conclusion of the bid submission phase.

This tender offers significant opportunities for growth, particularly for businesses experienced in software development and IT consulting services, especially within the framework of low-code platforms like Outsystems. Companies looking to bid should possess expertise in agile methodologies, as the project demands leading a multi-disciplinary team through iterative development processes. The emphasis on a digital service aligned with user-centric practices allows firms specialising in digital transformation and public sector services to effectively compete for future contracts, particularly those focusing on improving operational efficiencies in local government services.

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Notice Information

Notice Title

CP1689-18 Digital Platform Development Support

Notice Description

DCC is responsible for issuing Blue Badges to residents of Devon. Applications are either submitted via a DfT operated online service or directly G-to the DCC contact centre. DCC assesses each application and determines whether to award a Blue Badge or invite the applicant to a mobility assessment. DCC also undertakes ordering of badges. The current business process is inefficient, relying on paper documents, rekeying of information into an Adult Social Care system, and lacking basic requirements such as customer notifications. DCC is pursuing a digital transformation agenda and has procured the Outsystems low code platform to develop services. The Blue Badge service is the first new digital service to be built on the platform. Development work is scheduled to commence 1st February 2019 and must be completed no later than 31st March 2019. A discovery exercise involving workshops, user research, etc. has identified user stories the new digital service will ideally meet. The user stories are contained within the product backlog. The list is undergoing constant iteration. It has undergone initial prioritisation but deliverables in relation to the Minimum Viable Product and subsequent releases have yet to be determined. DCC requires a partner who can lead development of the new Blue Badge digital service. The organisation will have substantial experience of Outsystems and will be capable of meeting complex project requirements. Responsibilities will include leading the development activities within a multi disciplinary team in order to deliver a new blue badge digital service in accordance with the product backlog. This will include but is not limited to sprint planning, estimation, release planning, exploration of technical options, development of digital service using agile (scrum / kanban influenced) approach, versioning, testing, and assigning tasks and assessing output of a junior developer. The partner's allocated resource will be part of a team that is currently being established but will include the following DCC resources: delivery manager (acting); junior developer (0.5FTE); content designer (0.5FTE); user researcher (0.5FTE equivalent); and technical architect (0.2FTE). The team will be established for 6 x 2-week sprints, corresponding to 12 weeks in total, commencing 14th January 2019 and will be based at County Hall, Exeter. The partner's allocated resource will join the team for 5 x 2-week sprints commencing 4th February 2019. Additional information: Mini Competition - G-Cloud 10 Lot 3 Software Support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-94d551a3-5035-453f-96e2-7879a4db3353
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e2cdcc84-b90c-4263-a950-c876f11b27b9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£45,000 Under £100K
Lots Value
Not specified
Awards Value
£45,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Mar 20196 years ago
Submission Deadline
31 Jan 2019Expired
Future Notice Date
Not specified
Award Date
1 Feb 20197 years ago
Contract Period
4 Feb 2019 - 5 Apr 2019 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEVON COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Post Town
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)
Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

TRUEWIND

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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