Tender

Income Recovery Assistant (18.1.22)

SANDWELL METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Tender

18 Jan 2022 at 11:34

Summary of the contracting process

The Sandwell Metropolitan Borough Council is seeking an Income Recovery Assistant, a role characterised by its focus on managing and recovering arrears of rent and court costs from tenants. This opportunity falls under the services category with a focus on temporary personnel supply, and it is based in West Midlands, United Kingdom. The tender, which has an open procurement method, is currently in the Tender stage, with a deadline for submissions set for Friday, 21 January 2022, at 3:00 PM. The successful candidate will be expected to start as soon as possible on a 12-week contract with a rate of £10.83 per hour.

This tender represents a significant opportunity for businesses in the staffing and recruitment sector, particularly those with experience in temporary staffing solutions for local authorities or similar organisations. Businesses with capabilities in providing administrative support, excellent customer service, and a thorough understanding of housing finance and universal credit processes would be particularly well-suited. The open procedure encourages competition, allowing agencies to demonstrate their expertise in a challenging office environment, making this an ideal opportunity for growth in the public sector procurement landscape.

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Notice Title

Income Recovery Assistant (18.1.22)

Notice Description

Income Recovery Assistant Rate of Pay: PS10.83 per hour (PAYE) Hours: 37 Monday to Friday Location: Working from Home Start Date: ASAP, for 12 weeks Contract type: Agency Job Description and Personnel Specification are attached, which also provides more information above the role. Brief description: The Service is responsible for the managing, monitoring and recovering arrears of rent and court costs from current and former tenants. You will be a key player in ensuring timely action is taken to manage the universal credit landlord's portal and in applying for managed payments/third party deductions. We are looking for applicant who can demonstrate the following: * One years' experience of working in a busy & challenging office environment * Excellent customer service skills * Highly organised and understand the importance of attention to detail * Ability to use own initiative and to work as part of a team * Experience of working with a number of different ICT packages * Numeracy & Literacy level 2 or equivalent * Knowledge of universal credit would be an advantage Please can the agencies send over a CV, 2x up to date references and a copy of Terms and Conditions. You will also need to include your agency on cost details to each submission. Stated rates must be inclusive of all known costs. Please note this advert is also out with our Master Vendor This role falls inside of IR35 You will receive further information regarding invoice terms if your candidate is appointed to this role. Invoices must be sent electronically on a weekly basis to templink_1@sandwell.gov.uk along with your workers authorised timesheet supplied by your agency. Payments are then released 14 days from the date of the invoice. The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Closing Date: Friday 21 January 2022 at 3.00pm Additional information: The Council will be using the In-tend e-Tendering System for this Procurement opportunity, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the related documents. To submit your documents, you will be required to opt in. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Is a Recurrent Procurement Type? : No

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-95e98241-ff67-460f-abd4-e27b5d875b15
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1d731eb4-0fbd-45ca-b99a-cfb9b3290f1b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79620000 - Supply services of personnel including temporary staff

Notice Value(s)

Tender Value
£5,634 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
18 Jan 20224 years ago
Submission Deadline
21 Jan 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
24 Jan 2022 - 31 Mar 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SANDWELL METROPOLITAN BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
B70 8SZ
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
TLG West Midlands (England)

Local Authority
Sandwell
Electoral Ward
West Bromwich Central
Westminster Constituency
West Bromwich

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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