Award

Framework Agreement for the Maintenance, Service and Repair of HVAC Systems, Air Source and Ground Source Heat Pumps

DURHAM COUNTY COUNCIL

  • Contract Timeline

    Publication Date

    17th December 2024 14:18:41 PM

  • Contract Summary

    This contract is for a Framework Agreement to provide the complete servicing/maintenance and any breakdown repairs of Heating, Ventilation and Air Conditioning (HVAC) systems, Air Source and Ground Source Heat Pumps within various Durham County Council and other managed buildings and associated bodies' facilities. The contract is to cover a wide and diverse range of properties, including office accommodation, public buildings, educational establishments including Academies, leisure facilities, fire and rescue stations etc. \r \r The Council intends to appoint the successful contractor as number one ranked bidder on the framework. The second placed bidder will be held in reserve. \r \r There is a requirement for the successful Contractor to provide unlimited emergency call outs 24-hour, 365 days a year, with agreed guaranteed response times. \r \r Please refer to ITT2 Part 1 Contract Specification for full details of the specification. \r \r Please access the tender documentation for free for full details of the specification and requirements via the NEPO Procontract www.nepo.org and access the tender using reference DN741664.\r \r If you have any problems accessing the documents via the system, please contact the NEPO helpdesk as detailed below. \r The E-tendering System Support is provided for Providers by the NEPO portal administration organisation Proactis.\r \r Please use the method below that is appropriate to the issue that you are experiencing.\r \r • Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc.\r \r • Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system. \r \r Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk.\r \r \r \r

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-98d47bdb-d5fe-47a6-b57b-9638151a570d

    Publication Source

    Contracts Finder

    Procurement Stage

    Award

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

    Framework

  • Contract Classification

    CPV Code(s)

    50700000

    CPV Division(s)

    50 - Repair and maintenance services

  • Awarding Authority

    DURHAM COUNTY COUNCIL

    Buyer Name

    Buyer Email

    kay.duthie@durham.gov.uk

    Buyer Phone

    Buyer Address

    Corporate services, County Hall

    Durham

    DH1 5UL

    England

  • Awarded Supplier(s)

    Supplier Name(s)

    ACROL AIR CONDITIONING
    AIRCO REFRIGERATION AND AIR CONDITIONING


Tender

Framework Agreement for the Maintenance, Service and Repair of HVAC Systems, Air Source and Ground Source Heat Pumps

DURHAM COUNTY COUNCIL

  • Contract Timeline

    Publication Date

    5th September 2024 14:33:20 PM

    Tender Deadline

    7th October 2024 11:00:00 AM   Expired

  • Contract Summary

    This contract is for a Framework Agreement to provide the complete servicing/maintenance and any breakdown repairs of Heating, Ventilation and Air Conditioning (HVAC) systems, Air Source and Ground Source Heat Pumps within various Durham County Council and other managed buildings and associated bodies' facilities. The contract is to cover a wide and diverse range of properties, including office accommodation, public buildings, educational establishments including Academies, leisure facilities, fire and rescue stations etc. The Council intends to appoint the successful contractor as number one ranked bidder on the framework. The second placed bidder will be held in reserve. There is a requirement for the successful Contractor to provide unlimited emergency call outs 24-hour, 365 days a year, with agreed guaranteed response times. Please refer to ITT2 Part 1 Contract Specification for full details of the specification. Please access the tender documentation for free for full details of the specification and requirements via the NEPO Procontract www.nepo.org and access the tender using reference DN741664. If you have any problems accessing the documents via the system, please contact the NEPO helpdesk as detailed below. The E-tendering System Support is provided for Providers by the NEPO portal administration organisation Proactis. Please use the method below that is appropriate to the issue that you are experiencing. • Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc. • Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system. Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk.

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-98d47bdb-d5fe-47a6-b57b-9638151a570d

    Publication Source

    Contracts Finder

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure (above Threshold)

    Procurement Category

    Services

    Tender Suitability

    SME

    Framework / DPS

    Framework

  • Contract Classification

    CPV Code(s)

    50700000

    CPV Division(s)

    50 - Repair and maintenance services

  • Awarding Authority

    DURHAM COUNTY COUNCIL

    Buyer Name

    Buyer Email

    kay.duthie@durham.gov.uk

    Buyer Phone

    Buyer Address

    Corporate services, County Hall

    Durham

    DH1 5UL

    England