Award

NDSR Contractor - Case Assistant

DEPARTMENT OF HEALTH AND SOCIAL CARE

This public procurement record has 1 release in its history.

Award

22 Jan 2020 at 15:11

Award Notice
Summary of the contracting process

The procurement process pertains to a contract titled "NDSR Contractor - Case Assistant" issued by the Department of Health and Social Care, situated in Leeds, England. This contract falls under the recruitment services category and was completed with a total value of £12,455. The procurement method employed was selective, specifically a call-off from a framework agreement. The initial tender period ended on 27th September 2019, while the contract period spanned from 30th September 2019 to 31st December 2019. The award of the contract was officially noticed on 22nd January 2020.

This tender presents a valuable opportunity for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) looking to expand their business operations in the realm of administrative and recruitment services. With the focus on enhancing case management and providing support for complex supply cases, businesses that offer these specialised services or have expertise in case administration would be particularly well-suited to compete in similar procurement opportunities, leveraging their strengths to contribute effectively to public sector needs.

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Notice Information

Notice Title

NDSR Contractor - Case Assistant

Notice Description

The Case Administrator will be responsible for providing support to the investigation and resolution of complex supply cases, to ensure the case team can work quickly to achieve outcomes as efficiently as possible. Key responsibilities and tasks include: - Monitoring shared mailbox and liaising with Case Manager to provide prompt response to new complex cases raised through the escalation process and support them through to closure - Arranging, attending and, where appropriate, participating in meetings and conference calls with relevant stakeholders. - Note taking, recording and monitoring actions - Monitoring next steps and ensuring they are followed up to closure - Ensuring cases are maintained and up to date on the case management database and any other relevant documentation

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-9bb3a81a-d066-441f-8d27-2dec91f8fdfb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1242e66c-9463-474f-992e-7fc2c12f2656
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79600000 - Recruitment services

Notice Value(s)

Tender Value
£12,455 Under £100K
Lots Value
Not specified
Awards Value
£12,455 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
22 Jan 20206 years ago
Submission Deadline
27 Sep 2019Expired
Future Notice Date
Not specified
Award Date
26 Sep 20196 years ago
Contract Period
29 Sep 2019 - 31 Dec 2019 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT OF HEALTH AND SOCIAL CARE
Contact Name
Not specified
Contact Email
sam.richman@dhsc.govuk
Contact Phone
Not specified

Buyer Location

Locality
LEEDS
Postcode
LS2 7UE
Post Town
Leeds
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified
Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

HARVEY NASH

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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