Tender

Back-Office applications support and modernisation

POST OFFICE

  • Contract Timeline

    Publication Date

    31st January 2025 16:46:50 PM

    Tender Deadline

    31st March 2025 15:00:00 PM   40 days remaining

  • Contract Summary

    Post Office are looking to procure a new supplier to provide application management, hosting and support for various existing Back-Office applications and services. Post Office will Lot this tender to cover different service aspects, the proposed Lot structure is: Lot 1 - Finance systems applications support Lot 2 - Databases and database applications support Lot 3 - Customer Service Management support Lot 4 - Robotic Process Automation support Lot 5 - Infrastructure and Hosting Further details can be found on Post Office's e-sourcing platform Web3. Please contact procurement@postoffice.co.uk for more details. Additional information: Spend profile Financial year Budget 2025/2026 £10,250,000 2026/2027 £10,250,000 2027/2028 £10,250,000 2028/2029 £10,250,000 2029/2030 £6,250,000 2031/2032 £6,250,000 (optional extension) 2032/2033 £6,250,000 (optional extension) 2033/2034 £5,250,000 (optional extension)

  • Contract Details

    Open Contracting ID

    ocds-b5fd17-9ea41693-1c8a-4077-81ec-097753292654

    Publication Source

    Contracts Finder

    Procurement Stage

    Tender

    Procurement Method

    Selective

    Procurement Method Details

    Restricted Procedure (above Threshold)

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    48000000
    72000000

    CPV Division(s)

    48 - Software package and information systems
    72 - IT services: consulting, software development, Internet and support

  • Awarding Authority

    POST OFFICE

    Buyer Name

    Buyer Email

    procurement@postoffice.co.uk

    Buyer Phone

    Buyer Address

    100 Wood Street

    London

    EC2V 7ER

    England