Notice Information
Notice Title
Next Generation of Visa (NGOV) Services - International
Notice Description
Provision of Application centres and associated processing - Visa application centres regions 1 and 4 Africa and EuroMed
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-a1adc708-6c1d-4a61-9978-c703ca0e9189
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/b4e4bd1a-4ca7-4bdc-a1fa-c24c46031946
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure (above threshold)
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
75 - Administration, defence and social security services
-
- CPV Codes
75112000 - Administrative services for business operations
Notice Value(s)
- Tender Value
- £166,700,000 £100M-£1B
- Lots Value
- Not specified
- Awards Value
- £166,700,000 £100M-£1B
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 6 Dec 20196 years ago
- Submission Deadline
- 31 Mar 2014Expired
- Future Notice Date
- Not specified
- Award Date
- 26 Sep 201312 years ago
- Contract Period
- 31 Mar 2014 - 31 Mar 2021 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HOME OFFICE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SW1P 4DF
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/b4e4bd1a-4ca7-4bdc-a1fa-c24c46031946
6th December 2019 - Awarded contract notice on Contracts Finder -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/558c1f07-a58a-4336-99b4-8715492237a8
Contract Terms and Conditions -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/38ac93c9-ca64-4e63-a11d-13d916bf1f0d
Schedule 2 Statement of Requirements -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/25c56c1b-4942-48b6-a54b-f8ab064de109
Schedule 2 SOR Service Pack 11 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/1853997f-ae9e-4884-aa55-19d5a83a6f4d
Schedule 3 Supplier Solution -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/fbf182da-70d7-4a3b-a2df-37fff20514d9
Schedule 4 Security annex 4-3 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/fe75dff7-0604-48dd-b361-27a2968352a2
Schedule 5 Transition Annex 5-3 -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/6f35d8e8-1559-4540-9196-ad42dff4dba9
Schedule 6 Pricing, Payment and Invoicing -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/ff5834ba-7957-4091-9e45-db846bad3491
Schedule 7 Service Levels and Service Credits -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/565ea415-0f97-4a44-824e-06ab6d95ea1d
Schedule 8 Governance and Contract management -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/93bf4da2-b128-4ef5-b6b2-62bba05017dd
Schedule 9 Exit Management -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/3b73cb6f-5cc4-4653-9270-5099deeb71e1
Schedule 10 Change Control -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/8cb95479-e4c5-4b99-94ee-32d3f0fae985
Schedule 12 Subcontractors -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/1386782a-f878-4ad3-8569-0a975b256277
Schedule 14 Management Systems and Reporting -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/faf4ce2a-2dee-4234-bf34-dbe723fbf21c
Schedule 16 Sustainability -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/8a05107d-6554-4819-81e1-ab4dbcca2111
Schedule 18 Parent Company Guarantee -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/2291356b-8ac5-4334-b06b-09df53f77dc4
Schedule 19 Financial Distress -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/96353847-f547-4e66-8536-72c662873d70
Schedule 20 Continuous Improvement -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/0525ffa1-1d8d-41a4-b621-afd088ee964a
Schedule 22 Commercially Sensitive Information -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/a73d2870-1f8c-4ad9-9107-f7a016e9fda1
Schedule 23 User Pays Services -
https://www.contractsfinder.service.gov.uk/Notice/Attachment/fd695ee3-b537-443f-828f-ef267af5b3a5
Schedule 6 Pricing, Payment and Invoicing
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-a1adc708-6c1d-4a61-9978-c703ca0e9189-2019-12-06T16:23:37Z",
"date": "2019-12-06T16:23:37Z",
"ocid": "ocds-b5fd17-a1adc708-6c1d-4a61-9978-c703ca0e9189",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "CF00206",
"title": "Next Generation of Visa (NGOV) Services - International",
"description": "Provision of Application centres and associated processing - Visa application centres regions 1 and 4 Africa and EuroMed",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "75112000",
"description": "Administrative services for business operations"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"countryName": "British Oversea Territories"
},
{
"countryName": "Channel Islands"
},
{
"countryName": "Europe"
},
{
"countryName": "Isle of Man"
},
{
"countryName": "Rest of the World"
},
{
"countryName": "United Kingdom"
},
{
"countryName": "British Oversea Territories"
},
{
"countryName": "Channel Islands"
},
{
"countryName": "Europe"
},
{
"countryName": "Isle of Man"
},
{
"countryName": "Rest of the World"
},
{
"countryName": "United Kingdom"
},
{
"countryName": "British Oversea Territories"
},
{
"countryName": "Channel Islands"
},
{
"countryName": "Europe"
},
{
"countryName": "Isle of Man"
},
{
"countryName": "Rest of the World"
},
{
"countryName": "United Kingdom"
}
]
}
],
"value": {
"amount": 166700000,
"currency": "GBP"
},
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure (above threshold)",
"tenderPeriod": {
"endDate": "2014-03-31T23:59:59+01:00"
},
"contractPeriod": {
"startDate": "2014-04-01T00:00:00+01:00",
"endDate": "2021-03-31T23:59:59+01:00"
},
"suitability": {
"sme": false,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/s4Rw35Tf",
"name": "Home Office",
"identifier": {
"legalName": "Home Office",
"scheme": "GB-SRS",
"id": "sid4gov.cabinetoffice.gov.uk/s4Rw35Tf"
},
"address": {
"streetAddress": "Peel Building, Marsham Street",
"locality": "LONDON",
"postalCode": "SW1P4DF",
"countryName": "England"
},
"contactPoint": {
"name": "Carol Henthorn",
"email": "carol.henthorn2@homeoffice.gov.uk",
"telephone": "0000"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-02060289",
"name": "TELEPERFORMANCE LIMITED",
"identifier": {
"legalName": "TELEPERFORMANCE LIMITED",
"scheme": "GB-COH",
"id": "02060289"
},
"address": {
"streetAddress": "Bond Street BRISTOL Avon BS1 3LG GB"
},
"details": {
"scale": "large",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/s4Rw35Tf",
"name": "Home Office"
},
"awards": [
{
"id": "ocds-b5fd17-a1adc708-6c1d-4a61-9978-c703ca0e9189-1",
"status": "active",
"date": "2013-09-27T00:00:00+01:00",
"datePublished": "2019-12-06T16:23:37Z",
"value": {
"amount": 166700000,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-02060289",
"name": "TELEPERFORMANCE LIMITED"
}
],
"contractPeriod": {
"startDate": "2014-04-01T00:00:00+01:00",
"endDate": "2021-03-31T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/b4e4bd1a-4ca7-4bdc-a1fa-c24c46031946",
"datePublished": "2019-12-06T16:23:37Z",
"format": "text/html",
"language": "en",
"dateModified": "2019-12-06T16:23:37Z"
},
{
"id": "2",
"documentType": "contractSchedule",
"description": "Contract Terms and Conditions",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/558c1f07-a58a-4336-99b4-8715492237a8",
"format": "application/pdf"
},
{
"id": "3",
"documentType": "contractSchedule",
"description": "Schedule 1 Definitions",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/cd5c4782-a0c1-491a-93e1-7df4251fc942",
"format": "application/pdf"
},
{
"id": "4",
"documentType": "contractSchedule",
"description": "Schedule 2 Statement of Requirements",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/38ac93c9-ca64-4e63-a11d-13d916bf1f0d",
"format": "application/pdf"
},
{
"id": "5",
"documentType": "contractSchedule",
"description": "Schedule 2 SOR Service Pack 11",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/25c56c1b-4942-48b6-a54b-f8ab064de109",
"format": "application/pdf"
},
{
"id": "6",
"documentType": "contractSchedule",
"description": "Schedule 3 Supplier Solution",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/1853997f-ae9e-4884-aa55-19d5a83a6f4d",
"format": "application/pdf"
},
{
"id": "7",
"documentType": "contractSchedule",
"description": "Schedule 4 Security",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/629a9e14-9271-44a4-9fe2-4d7fe97ff017",
"format": "application/pdf"
},
{
"id": "8",
"documentType": "contractSchedule",
"description": "Schedule 4 Security annex 4-3",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/fbf182da-70d7-4a3b-a2df-37fff20514d9",
"format": "application/pdf"
},
{
"id": "9",
"documentType": "contractSchedule",
"description": "Schedule 5 Transition",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/396d171b-b36d-4494-8b98-8841568a945b",
"format": "application/pdf"
},
{
"id": "10",
"documentType": "contractSchedule",
"description": "Schedule 5 Transition Annex 5-3",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/fe75dff7-0604-48dd-b361-27a2968352a2",
"format": "application/pdf"
},
{
"id": "29",
"documentType": "contractSchedule",
"description": "Schedule 6 Pricing, Payment and Invoicing",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/6f35d8e8-1559-4540-9196-ad42dff4dba9",
"format": "application/pdf"
},
{
"id": "11",
"documentType": "contractSchedule",
"description": "Schedule 7 Service Levels and Service Credits",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/ff5834ba-7957-4091-9e45-db846bad3491",
"format": "application/pdf"
},
{
"id": "12",
"documentType": "contractSchedule",
"description": "Schedule 8 Governance and Contract management",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/565ea415-0f97-4a44-824e-06ab6d95ea1d",
"format": "application/pdf"
},
{
"id": "13",
"documentType": "contractSchedule",
"description": "Schedule 9 Exit Management",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/93bf4da2-b128-4ef5-b6b2-62bba05017dd",
"format": "application/pdf"
},
{
"id": "14",
"documentType": "contractSchedule",
"description": "Schedule 10 Change Control",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/3b73cb6f-5cc4-4653-9270-5099deeb71e1",
"format": "application/pdf"
},
{
"id": "15",
"documentType": "contractSchedule",
"description": "Schedule 11 Personnel",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/61f69091-adae-47f1-8ba2-8c07f0b014f9",
"format": "application/pdf"
},
{
"id": "16",
"documentType": "contractSchedule",
"description": "Schedule 12 Subcontractors",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/8cb95479-e4c5-4b99-94ee-32d3f0fae985",
"format": "application/pdf"
},
{
"id": "17",
"documentType": "contractSchedule",
"description": "Schedule 13 Facilities",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/c4b1d14c-7326-4f0c-be11-37370b8e267b",
"format": "application/pdf"
},
{
"id": "18",
"documentType": "contractSchedule",
"description": "Schedule 14 Management Systems and Reporting",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/1386782a-f878-4ad3-8569-0a975b256277",
"format": "application/pdf"
},
{
"id": "19",
"documentType": "contractSchedule",
"description": "Schedule 15 Audit Access",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/b5c9a6d1-142d-4a2d-9ec9-fd8b5070968c",
"format": "application/pdf"
},
{
"id": "20",
"documentType": "contractSchedule",
"description": "Schedule 16 Sustainability",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/faf4ce2a-2dee-4234-bf34-dbe723fbf21c",
"format": "application/pdf"
},
{
"id": "21",
"documentType": "contractSchedule",
"description": "Schedule 17 Insurance",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a455fc48-397b-4e96-a8b5-8ec5cc1a051b",
"format": "application/pdf"
},
{
"id": "22",
"documentType": "contractSchedule",
"description": "Schedule 18 Parent Company Guarantee",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/8a05107d-6554-4819-81e1-ab4dbcca2111",
"format": "application/pdf"
},
{
"id": "23",
"documentType": "contractSchedule",
"description": "Schedule 19 Financial Distress",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/2291356b-8ac5-4334-b06b-09df53f77dc4",
"format": "application/pdf"
},
{
"id": "24",
"documentType": "contractSchedule",
"description": "Schedule 20 Continuous Improvement",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/96353847-f547-4e66-8536-72c662873d70",
"format": "application/pdf"
},
{
"id": "25",
"documentType": "contractSchedule",
"description": "Schedule 21 BCDR",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/eb5f71e5-b521-444a-83cf-f16b7b37a3a5",
"format": "application/pdf"
},
{
"id": "26",
"documentType": "contractSchedule",
"description": "Schedule 22 Commercially Sensitive Information",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/0525ffa1-1d8d-41a4-b621-afd088ee964a",
"format": "application/pdf"
},
{
"id": "27",
"documentType": "contractSchedule",
"description": "Schedule 23 User Pays Services",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a73d2870-1f8c-4ad9-9107-f7a016e9fda1",
"format": "application/pdf"
},
{
"id": "28",
"documentType": "contractSchedule",
"description": "Schedule 6 Pricing, Payment and Invoicing",
"url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/fd695ee3-b537-443f-828f-ef267af5b3a5",
"format": "application/pdf"
}
]
}
]
}