Notice Information
Notice Title
Customer Performance Measurement Framework
Notice Description
This task will provide consultant support to implement the Customer Performance Measurement Framework; providing advice and support so that Highways England can start collating, analysing and reporting data in order to provide effective measurement of customer experience.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-a29343c8-95e5-4fb7-ae32-347bea513371
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/f1a7a2e4-8d33-41d1-9150-b6195d00fcf3
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
73 - Research and development services and related consultancy services
-
- CPV Codes
73000000 - Research and development services and related consultancy services
Notice Value(s)
- Tender Value
- £92,323 Under £100K
- Lots Value
- Not specified
- Awards Value
- £92,323 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 11 Jul 20187 years ago
- Submission Deadline
- 28 Jun 2018Expired
- Future Notice Date
- Not specified
- Award Date
- 10 Jul 20187 years ago
- Contract Period
- 10 Jul 2018 - 31 Mar 2019 6-12 months
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- HIGHWAYS ENGLAND
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- BIRMINGHAM
- Postcode
- B1 1RN
- Post Town
- Birmingham
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG31 Birmingham
- Delivery Location
- TLC North East (England)
-
- Local Authority
- Birmingham
- Electoral Ward
- Ladywood
- Westminster Constituency
- Birmingham Ladywood
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/f1a7a2e4-8d33-41d1-9150-b6195d00fcf3
11th July 2018 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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