Notice Information
Notice Title
COV - Revenues & Benefits Remote Processing re-issued ITT - AWARD
Notice Description
Coventry City Council has an internal service and resource to manage Revenue and Benefits related workload relating to the Council. This includes but is not limited to the processing of Council tax / welfare benefits as well as providing advice, reviewing appeals, administration on payees/claimant accounts etc. The workload for the service can rise and fall throughout the year as well as being impacted by Government policy etc. The workload needs to be maintained at all times. At times workload can exceed the capacity of our internal resource (due to rises/additions in workload / sickness / staff turnover etc) and so the Council requires a contract for an external, on-demand remote processing service for Revenues and Benefits. The awarded contract will appoint a sole supplier that the Council will instruct to complete Revenue and Benefits workload on behalf of the Council as and when needed. The contract will offer no commitment to any level of spend and the Council reserves the right not to use the contract if it is not required. Please note - this ITT was previously published but was withdrawn and has now been re-issued with some amendments to the ITT documentation. Further details can be found in the invitation to tender documentation.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-a4102d57-5f86-41ac-9ec2-a9282700048b
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/ae0ff024-1f3f-45a6-870d-b67828a5d309
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
66 - Financial and insurance services
75 - Administration, defence and social security services
-
- CPV Codes
66133000 - Processing and clearing services
75310000 - Benefit services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £2,200,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 8 Mar 20232 years ago
- Submission Deadline
- 18 Jan 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 10 Feb 20233 years ago
- Contract Period
- 31 Mar 2023 - 31 Mar 2030 Over 5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- COVENTRY CITY COUNCIL (COV)
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- COVENTRY
- Postcode
- CV1 2GN
- Post Town
- Coventry
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG33 Coventry
- Delivery Location
- TLG West Midlands (England)
-
- Local Authority
- Coventry
- Electoral Ward
- St Michael's
- Westminster Constituency
- Coventry South
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/ae0ff024-1f3f-45a6-870d-b67828a5d309
8th March 2023 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-a4102d57-5f86-41ac-9ec2-a9282700048b-2023-03-08T09:54:21Z",
"date": "2023-03-08T09:54:21Z",
"ocid": "ocds-b5fd17-a4102d57-5f86-41ac-9ec2-a9282700048b",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "IT-208-15098-COV - 15098 - AWARD",
"title": "COV - Revenues & Benefits Remote Processing re-issued ITT - AWARD",
"description": "Coventry City Council has an internal service and resource to manage Revenue and Benefits related workload relating to the Council. This includes but is not limited to the processing of Council tax / welfare benefits as well as providing advice, reviewing appeals, administration on payees/claimant accounts etc. The workload for the service can rise and fall throughout the year as well as being impacted by Government policy etc. The workload needs to be maintained at all times. At times workload can exceed the capacity of our internal resource (due to rises/additions in workload / sickness / staff turnover etc) and so the Council requires a contract for an external, on-demand remote processing service for Revenues and Benefits. The awarded contract will appoint a sole supplier that the Council will instruct to complete Revenue and Benefits workload on behalf of the Council as and when needed. The contract will offer no commitment to any level of spend and the Council reserves the right not to use the contract if it is not required. Please note - this ITT was previously published but was withdrawn and has now been re-issued with some amendments to the ITT documentation. Further details can be found in the invitation to tender documentation.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "66133000",
"description": "Processing and clearing services"
},
"additionalClassifications": [
{
"scheme": "CPV",
"id": "75310000",
"description": "Benefit services"
}
],
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"postalCode": "CV1 2GN"
},
{
"region": "West Midlands",
"countryName": "United Kingdom"
}
]
}
],
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"tenderPeriod": {
"endDate": "2023-01-18T10:00:00Z"
},
"contractPeriod": {
"startDate": "2023-04-01T01:00:00+01:00",
"endDate": "2030-03-31T23:59:59+01:00"
},
"suitability": {
"sme": false,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-CFS-162112",
"name": "Coventry City Council (COV)",
"identifier": {
"legalName": "Coventry City Council (COV)"
},
"address": {
"streetAddress": "Coventry, Coventry",
"locality": "Coventry",
"postalCode": "CV1 2GN",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Michael Duffy",
"email": "michael.duffy@coventry.gov.uk",
"telephone": "024 7697 1414"
},
"roles": [
"buyer"
]
},
{
"id": "GB-CFS-237930",
"name": "NEC Software Solutions UK Limited",
"identifier": {
"legalName": "NEC Software Solutions UK Limited"
},
"address": {
"streetAddress": "BizSpace, 1st Floor, iMex Centre, 575-599 Maxted Road, Hemel Hempstead, Hertfordshire, United Kingdom, HP2 7DX"
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-CFS-162112",
"name": "Coventry City Council (COV)"
},
"awards": [
{
"id": "ocds-b5fd17-a4102d57-5f86-41ac-9ec2-a9282700048b-1",
"status": "active",
"date": "2023-02-10T00:00:00Z",
"datePublished": "2023-03-08T09:54:21Z",
"value": {
"amount": 2200000,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-CFS-237930",
"name": "NEC Software Solutions UK Limited"
}
],
"contractPeriod": {
"startDate": "2023-04-01T00:00:00+01:00",
"endDate": "2030-03-31T23:59:59+01:00"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/ae0ff024-1f3f-45a6-870d-b67828a5d309",
"datePublished": "2023-03-08T09:54:21Z",
"format": "text/html",
"language": "en"
}
]
}
]
}